Possible bug with invoices? Plus customising invoices

[darkdirk]

Hi all
I've been using Bandhelper for years but have only just started using the invoicing feature tonight.
I have added the client into contacts, and added the event to the schedule. But even though the client is categorised as a Performer, the label on the invoice says Venue. Additionally, even though I added the event and linked it to the invoice, 'Event Date' is blank. Is this a bug? Or am I using it wrong?

Also: is there any way to customise anything on the invoice (e.g. modify template) or is this not a feature?

Thanks!
Dean

[arlo]

"even though the client is categorised as a Performer, the label on the invoice says Venue"

Venue on the invoice is a static label for the contact's business name. I didn't anticipate using invoices for anything other than billing a venue for a gig. Can you describe the situation where you're asking a performer to pay you?

"'Event Date' is blank"

I don't see any problem with that. Please post some screen shots showing the problem, or submit a help ticket if you don't want to post that info publicly.

"is there any way to customise anything on the invoice"

No, the layout of the invoice is not customizable.

[darkdirk]

Thanks for the reply Arlo.
I assumed label for client would change based on how contact was categorised.
Situation for me is that sometimes I invoice other performers when I do session work for them at gigs or on recordings; and I also track my income and expenses from doing recording and production for other artists. I understand that this may be outside the general use case for Bandhelper.

Re the event date, apologies, this was my error, I had not saved the invoice after adding the event when I downloaded the pdf

Regards
Dean

[arlo]

Okay, I'll plan to change the static "Venue" label to whatever the category of the contact is.

[arlo]

This change is available in the website now.