Midi not working, BandHelper stopped

[evanzuiden]

I am using bandhelper on my Samsung Galaxy Tab2. I tried to attach my Roland GW8 keyboard in 2 ways:
- directly to USB MIDI port on keyboard
- via Roland UM-ONE mk2

In both situations, MIDI Learn gives both HEX code and Program Change. When I attach the MIDI preset to a song, BandHelper stops working. When I connect my keyboard directly via USB MIDI, I get the question is Band Helper is allowed to use USB device.

I installed MIDI Controller. This app could connect to the keyboard. But when I try to do a program change it seems to fall in a loop. I however see the program change on my keyboard. I am a total newbie in MIDI and bandhelper. Can someone help me?

[Mykimus]

First, make sure you've got the latest version of BandHelper from your preferred App Store.

If you're still having troubles, please open the app and tap Help -> Request Tech Support to open a ticket so that we can dig into the details with you.

Thanks!


Sent from my iPad using Tapatalk

[evanzuiden]

I am using the latest version and opened a ticket!

[evanzuiden]

I solved the problem! I don't know why, but the MIDI-status does not work on my tablet. When I use following workaround I am able to do Program Changes via MIDI:

- Open Bandhelper
- Go to MIDI Presets
- Open a Preset -> I get the prompt to allow Android to use the USB device.
- MIDI works fine!

I notice that Bandhelper on Android crashes more often than the iOS version (inexplicable moments). Is there a solution for this?

[arlo]

It's impossible to comment on a crash without knowing what device and app version you have and what actions triggered the crash. If you see a crash, please post a ticket using the new help desk system and be sure to list the steps you took that triggered it:

http://helpdesk.arlomedia.com/arlomedia/add.html

[evanzuiden]

OK thanks, I will do that!