Constant Crash

[Ruckman65]

On my iPad Air, when I open BH, the Sync icon flashes for a second or so then stops. After about another five seconds, BH throws me back to the desktop. It is still running in the background but I can get no further than that. Any advice?

I have closed the iPad and restarted with no success. All is working on my other two iPads without an issue.   

[Ruckman65]

If I click on the Sync icon quickly enough then cancel the Sync and turn off auto sync, it works. But, as soon as I click on Sync Now again, it locks up and crashes back to the desktop.

[Ruckman65]

Just as an aside, it had been working fine until today. I had already updated the iOS and BH.

[arlo]

Please submit a help ticket so I can gather more info about your device:

https://helpdesk.arlomedia.com/arlomedia