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Severe issue with iOS 17.7.7

Started by arlo, May 15, 2025, 05:51:27 PM

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arlo

I received multiple help tickets today about BandHelper failing to log in after updating to iOS 17.7.7. Apparently this is an iOS issue that affects all apps:

https://discussions.apple.com/thread/256059442

https://discussions.apple.com/thread/256059474

https://www.reddit.com/r/TheSilphRoad/comments/1kl69e3/ios_1777_constant_login_problems/

If you are using iOS 17, I recommend skipping the 17.7.7 update. If you have automatic software updates turned on, you can turn that off in the iOS Settings app at General > Software Update > Automatic Updates.

If you already updated to iOS 17.7.7 and are seeing this problem, you will need to downgrade to iOS 17.7.6, or wait and see if someone discovers a workaround (I'll update this page if I hear of one), or wait until Apple fixes this with another update.

arlo

Update: Apple has stopped distributing iOS 17.7.7, so it seems they are aware of the issue.