Password Mismatch

[bjensen]

Hi Arlo, I am trying to sync up Setlist Maker with another band members purchase of Setlist Maker.  I am seeing an error window stating `Password Mismatch.  The sync name and password you entered do not match any accounts on the sync server. (202). 

If the password was change on my ipad how do I find out what the previous password is.  I`ve tried everything.  Is there anyway to retrieve it.

Thanks so much.

[arlo]

You can see the current password on your own device by tapping the "eye" icon next to the password field in the Settings > Database Sync window.

If you need further help, please follow the instructions under Requesting Help on this page:

http://www.arlomedia.com/apps/setlistmaker/support/help.html

[bjensen]

Thanks Arlo, I did that and it still isn`t working.  My daughter changed it and now I cannot find the original password that I used. 

[arlo]

Please contact me directly using to the Requesting Help section on this page:

http://www.arlomedia.com/apps/setlistmaker/support/help.html