Main Menu
Before posting, please read: When to use this forum, when to submit a help ticket

cant save times

Started by Guitarzan, November 30, 2014, 08:26:01 AM

Previous topic - Next topic

Guitarzan

Greetings SLM forum. I am working through the learning curve with this software and something quite simple that should be working has me hung up. I just purchased the latest android version and installed it on my galaxy 2 ten inch pad running android os 4.2.2. The software keeps defaulting back to 0:00 for any times (default song duration, specific song duration, etc.) and auto-scroll is not doing anything. I would very much appreciate any suggestions in this regard. On the you-tube tutorial, the song duration is entered and saved effortlessly and without discussion of prerequisite programming. This leads me to belive I may have an incompatibility issue, which is why I stated my device and os information. I do have considerabe functionality established with my tabs and backing tracks playing through a complete "show". That much alone is a beautiful thing. Thanks, Guitarzan

arlo

I need a more detailed description of what you're doing when the problem occurs. Please send a message from Help > Request Tech Support inside the app and answer the questions there.

Guitarzan

The software keeps defaulting back to 0:00 for any times (default song duration, specific song duration, etc.) I also cannot enter "show" times, or any other time entries.
  If I enter a "duration" for a "song", then hit "Save", my expectation is that when I click on duration for that song again, and the dialog box appears again, the time that I entered will be displayed there.
   Again, The software keeps defaulting back to 0:00 for any times (default song duration, specific song duration, etc.) I also cannot enter "show" times, or any other time entries. If I try to enter times for "Pause" , "Break", "Between Songs" etc. etc. they all reset to 0:00 and no overall "show time" is created.
    Again, I have downloaded the latest Android version to my Galaxy 2 Tab running operating system 4.2.2.
       How do the General Setting Radio Buttons for "Automatic" and "Manual" for auto scroll, and "Duration" and "Recording" for automation parameters affect simple time entries like "Duration" for a song? I cannot imagine the these would prevent a simple duration entry, but I just don't have any more ideas. This is something very simple that should be working. 
  Please Advise.   Thanks,  Guitarzan  :(


Guitarzan

Arlo has solved my issue. I am one of only a few affected users but he worked tirelessly to solve the problem and I now have full functionality of the application. I am grateful for his concern and diligence for my satisfaction and recommend this application and his unmatched service to all.

   THANKS ARLO!!!!!!     from the Guitarzan

arlo