It seems that BandHelper is not transmitting midi events. When using SLM, the midi presets trigger light scenes in Luminair. I have imported all of midi presets into BandHelper. I have ensured all of the Layout settings in BandHelper are the same as those in SLM, such as 'Send midi'. When selecting a song in BandHelper, it does not transmit the midi message to Luminair. I tried again with SLM, and it does transmit the midi command, as it should. Not sure what else to try. Any suggestions?
The best thing would be to submit a help ticket...
https://helpdesk.arlomedia.com/arlomedia/add.html
...and include a description of what steps you are taking that you think should send the MIDI, using specific examples from your account.