Apps by Arlomedia

BandHelper => Repertoire Help => Topic started by: Cevansd123 on September 30, 2023, 10:47:19 AM

Title: Help with bracketed Chord Pro formatted chords and lyrics
Post by: Cevansd123 on September 30, 2023, 10:47:19 AM
I'm not sure what I'm missing but I added a bunch of songs using the inline bracketed chords format using my computer. When I look at the lyrics document on the computer it displays how I want it to with the lyrics and chords placed above the correct lyric. When I look at the same song on my phone it is also correct and looks the way I expect. For some reason on my iPad none of the songs are formatted correctly when viewing the document. I still see the bracketed chords. Please help! I have a gig today and I just now noticed this issue...
Title: Re: Help with bracketed Chord Pro formatted chords and lyrics
Post by: arlo on September 30, 2023, 10:50:22 AM
Please submit a help ticket:

https://helpdesk.arlomedia.com/arlomedia

Then click the Help > Send Screen Shot button in the app to show us the problem and the Help > Send Troubleshooting Info button to send your device details. You would need to do this from the device that has the problem.
Title: Re: Help with bracketed Chord Pro formatted chords and lyrics
Post by: Cevansd123 on September 30, 2023, 10:58:24 AM
Thanks for the quick response. Not sure what just happened but I submitted a ticket and when I tried going back into the app to take screenshot all the songs were displaying correctly. No idea but I guess disregard for the moment. Thanks again!
Title: Re: Help with bracketed Chord Pro formatted chords and lyrics
Post by: Neill00 on October 02, 2023, 11:14:30 AM
Maybe it just took some time for you iPad to sync ???  I think if you're using the same "user account" and have bracketed chords set to "inline" or "above" on one device it should sync to the other devices to choose the same setting.  Did you have to change it on your computer when you were setting it up? Or was it already set to your preference?