I created an account and paid a subscription in my first band, but they kicked me out, and now I would like to continue my use of bandhelper, but I get a constant reminder of the old band, since that was the name of the account.
Is there a way that I can rename an account? Either myself or through a help ticket? Does anyone know?
You can go to the Admin > Account page of the website to change the account name (which you use to log in) and the display name (which you see after logging in). If you change the account name, you will need to go to the Settings > General page on any device you're logged into and enter the new account name.
You can also go to the Admin > Users page and deactivate (not delete) the other users, then go to the Admin > Billing page, change the account size to Solo and pay for a month at the new price, which will move you to a cheaper subscription price.