Hi. This is my 10th year using bandhelper. I've been at the 2-5 users level all along as far as I can remember.
In december, my account renewed and I paid $60, which is what it's been for many years.
Now I notice that my checklists and sessions seem to be gone. Did the UI change and I'm just not seeing them in a new place? I've never had trouble finding and using these before.
Or do I now need an upgrade of some sort to get these features back? And are my checklists and sessions gone forever? I sure hope not.
Thanks in advance.
. Marc
It looks like you changed your account level from Pro to Plus when you renewed.
Price changes were announced in January 2024 and a 2-5 user Pro account now costs $80. Current prices are listed here:
https://www.bandhelper.com/main/pricing.html
To change back to the Pro level, you can go to the Admin > Billing page of the website and add a month at the Pro level. That will change your expiration date. More info is here:
https://www.bandhelper.com/support/FAQ.html#account_level_change