Apps by Arlomedia

BandHelper => Repertoire Help => Topic started by: Firebird on April 07, 2026, 07:56:24 AM

Title: Document Font Size
Post by: Firebird on April 07, 2026, 07:56:24 AM
In the past, I would upload a new pdf document (usually a lyric) for a song. I do this with my laptop. Then I use my Amazon Fire tablet and call up the lyric. I would then use the pinch method to zoom the lyric slightly, and all was good.

Yesterday I went through the same process, but when I zoom, the words are cut off on the left side of the screen, even if I zoom just a slight amount. Any ideas? Thank you.
Title: Re: Document Font Size
Post by: arlo on April 07, 2026, 10:12:22 AM
Please send screen shots before and after doing the zooming.

I might need to see your app settings, which would require starting a help ticket, so if you go ahead and do that now you can use the Help > Send Screen Shot button built into the app.
Title: Re: Document Font Size
Post by: Firebird on April 07, 2026, 11:21:07 AM
It asks for a "help ticket ID".
Title: Re: Document Font Size
Post by: arlo on April 07, 2026, 12:11:16 PM
Yes, you have to submit a help ticket and then you can use the ticket ID:

https://helpdesk.arlomedia.com/arlomedia