Apps by Arlomedia

BandHelper => Account Help => Topic started by: Pursound on March 01, 2017, 05:39:48 AM

Title: Merging 2 Bandhelper Accounts
Post by: Pursound on March 01, 2017, 05:39:48 AM
I setup Bandhelper in one account and loaded it with songs. I turned on a second band to Bandhelper witha second new account and loaded it with songs, but with mixed results. Now I am one guy with an occasional extra user and 2 accounts. How can I bring the Bandhelper account data over from one account to make a single account? I have setup 2 Projects. Thank you. LOVE BH!
Title: Re: Merging 2 Bandhelper Accounts
Post by: arlo on March 01, 2017, 10:09:50 AM
I think I could add a capability for this, but nobody has ever asked for it so I haven't tried it. I can look into it in the next couple weeks and get back to you.
Title: Re: Merging 2 Bandhelper Accounts
Post by: Pursound on March 01, 2017, 04:22:15 PM
Thanks Arlo. Maybe I am a corner case. I'll wait and see if you come up with something. I thought maybe there was an easy answer like use the Setlist maker import.   I would be fine with you appending the databases, but that's probably too hands on!
Title: Re: Merging 2 Bandhelper Accounts
Post by: Pursound on March 19, 2017, 09:27:30 AM
Any progress? I need to renew the old account or move it to the other account and increase users.

Thank you.
Title: Re: Merging 2 Bandhelper Accounts
Post by: arlo on March 20, 2017, 08:09:01 AM
I could do it this week; please submit a help ticket here:

https://helpdesk.arlomedia.com/arlomedia/add.html