Apps by Arlomedia

Set List Maker => Other Help => Topic started by: Kiff on May 23, 2017, 09:49:03 PM

Title: Setlist maker stops abruptly
Post by: Kiff on May 23, 2017, 09:49:03 PM
Hi,
Last week after the last update my ipad setlist maker app just stopped and went back to my home screen in the middle of a song.
But last night this happened 4 times during my first two sets which was very embarrassing as i was left hanging with people on the dance floor.
I use an ipad pro with the latest updates and this is linked by a lightning cable to an Apogee Duet and then to the mixer.
It could be the cable, so have ordered a new one, but has anyone else had this experience?
Makes me a bit scared to gig.

Cheers
Kiff
Title: Re: Setlist maker stops abruptly
Post by: arlo on May 24, 2017, 08:25:54 AM
The best thing to do in case of a crash is to submit a help ticket, then send the troubleshooting info from your device to that ticket:

https://helpdesk.arlomedia.com/arlomedia/add.html
Title: Re: Setlist maker stops abruptly
Post by: Kiff on May 31, 2017, 09:30:42 PM
Ok I think this has turned out to be a dodgy lead between my ipad and my Apogee Duet.
Got a new lead and have now done a few gigs wirhout incident.
Cheers
Kiff