Apps by Arlomedia

BandHelper => Account Help => Topic started by: Burgenoff on August 31, 2017, 10:21:01 AM

Title: BandHelper WebApp doesn't Sync any of my tunes. Why?
Post by: Burgenoff on August 31, 2017, 10:21:01 AM
Why does BandHelper not Sync any of my tunes from my Phone to the Web App?

I have BandHelper on iPhone 7 plus. I've added a SetList with seven songs. They are saved because I've launched, quit, and crashed BandHelper iOS several times and the songs and SetList persist -- they're there.

I log in to my BandHelper on my iPhone and on the web using the same username and password. I doubled checked it on the iPhone.

But when I log in to the web, the songs that I see on my iPhone are not there. I see the left navbar SONGS with no songs. In the right pane, I see: There are no songs that match your filters.

What do I have to do to make it so that I can see on the web, all of the songs, lyrics, setlists, etc that I've entered on my phone?
Title: Re: BandHelper WebApp doesn't Sync any of my tunes. Why?
Post by: arlo on August 31, 2017, 02:01:14 PM
Please make sure you're logging in with the same account name in both places. Based on your email address, I see that you've registered two accounts. One account has 7 songs and the other has 0 songs.