Apps by Arlomedia

BandHelper => Repertoire Help => Topic started by: Bibo69 on September 02, 2018, 03:10:32 AM

Title: [Resolved] In-App Recording not working
Post by: Bibo69 on September 02, 2018, 03:10:32 AM
Hi!

In yesterday's rehearsal, I tried the in-app recording for the first time. It seemed to work properly during the recording, even created and attached a recording to the song, but when I press play, it doesn't playback.Looking at the recording duration (zero), I guess it didn'record.

I am using an iPad Pro 12.9" without cellular. I had no network connection during the rehearsal.

Any ideas?

Cheers,
Christian
Title: Re: In-App Recording not working
Post by: Uwe on September 03, 2018, 11:58:51 PM
just tried it on an ipad pro 10.5.
works alright.
Title: Re: In-App Recording not working
Post by: arlo on September 04, 2018, 01:31:56 PM
It's working for me, too. Please submit a help ticket so we can investigate:

https://helpdesk.arlomedia.com/arlomedia
Title: Re: In-App Recording not working
Post by: Bibo69 on September 04, 2018, 08:10:28 PM
Done. :)
Title: Re: [Resolved] In-App Recording not working
Post by: Bibo69 on September 05, 2018, 12:41:44 AM
QuotePlease open the iOS Settings app and go to Privacy > Microphone. Is BandHelper turned on there?
Nope, it wasn't. After I allowed Bandhelper to access the microphone, it started working. Thanks!
Title: Re: [Resolved] In-App Recording not working
Post by: arlo on September 05, 2018, 12:43:54 AM
Great.