Main Menu
Before posting, please read: When to use this forum, when to submit a help ticket

Recent posts

#31
Repertoire Help / Download all audio from a setl...
Last post by MasonJames - December 08, 2025, 01:09:04 PM
Is there anyway to download all the audio (maybe into a single zip file) from a setlist? It would be amazing when i have guest musicians to be able to download the charts, setlist, and all the audio thats attached.

This may be a feature request im thinking.
#32
Repertoire Help / Re: Can't get WIDI Master to w...
Last post by arlo - December 06, 2025, 02:14:40 PM
Okay, it seems like it's connected, so I don't know why it's blinking. But that could point to an Android 16 issue that causes the connection to be incomplete.
#33
Repertoire Help / Re: Can't get WIDI Master to w...
Last post by richro65 - December 06, 2025, 06:34:03 AM
I checked this at the gig last night and the WIDI master is always blinking blue, even with a MIDI connection and when receiving data.

Attached image is what the activity log showed upon connecting to the WIDI. This is a screen shot from the android.
#34
Repertoire Help / Re: Can't get WIDI Master to w...
Last post by arlo - December 05, 2025, 09:00:05 AM
I just realized that the blinking blue light on the Widi Master means no Bluetooth device is connected to it. Are you seeing the blinking while the MIDI Status window also shows the Widi Master in the Connected Ports list? If so, that list must be incorrect. You might have to forget the pairing from the Android Settings app, or restart BandHelper, or restart your device, to clear that out before trying to connect again.

When BandHelper connects to a Bluetooth interface, it will also show the specific ports it connects to in the Activity Log. Do you see the Widi Master ports added there?
#35
Repertoire Help / Re: Can't get WIDI Master to w...
Last post by richro65 - December 04, 2025, 01:10:59 PM
OK, thanks for all of your help.  I will reach out to CME to see if they have any idea what is wrong.
#36
Repertoire Help / Re: Can't get WIDI Master to w...
Last post by arlo - December 04, 2025, 12:28:12 PM
Okay, I just set up a Widi Master to a BeatBuddy and in my case, the light on the Widi Master glows solid blue while it's powered up, and briefly blinks off when it receives MIDI data.

The Widi Master is receiving MIDI data and passing it along to the BeatBuddy for me. I had trouble connecting at first because it was previously paired with an iOS tablet, but after disconnecting within BandHelper AND within the iOS Settings app, then the Android tablet connected without a problem. In your case I don't think this is the issue because BandHelper already shows that it is connected.

The Android tablet I'm testing with has Android 15. I don't know if it makes a difference that you have Android 16, but it's possible something was broken in Android 16. None of my Android devices support Android 16, so I'm not able to check that currently. I don't see anything in the Android bug database.

I found the forum post you mentioned earlier (http://forum.arlomedia.com/index.php/topic,2700.msg11690.html#msg11690) and I had forgotten that connections to some Bluetooth MIDI devices from Android were flaky, because I haven't heard about this in a while. The product page for the Widi Master now indicates full Android compatibility.

If the Widi Master connected to your keyboard works from iOS, that eliminates a problem with the physical connection to the keyboard or the keyboard settings. So the only differences I can see are my Android 15 versus your Android 16, and my solid blue light versus your blinking blue light. I recommend asking CME (makers of the Widi Master) about those two details.
#37
Repertoire Help / Re: Can't get WIDI Master to w...
Last post by richro65 - December 04, 2025, 10:31:24 AM
I don't know much about Android terminology but it says Galaxy Tab S9+, model SM-X810, One UI version 8.0, Android version 16

I don't believe the keyboard has any indicators for receiving data. There is no MIDI indicator of any type. It's probably 10 years old.
#38
Repertoire Help / Re: Can't get WIDI Master to w...
Last post by arlo - December 04, 2025, 08:29:19 AM
I don't know what's sending the data to BandHelper in the first screen shot. I don't think the Widi Master itself would do that. It would also be weird if your keyboard was doing that, so I don't know if that indicates anything certain about the connection to the keyboard.

If the Wide Master doesn't have a way to indicate that data is passing through it, does the keyboard have a way to indicate that it is receiving data, like a light or something on the screen that blinks?

Also what Android version is on your tablet?
#39
Repertoire Help / Re: Can't get WIDI Master to w...
Last post by richro65 - December 03, 2025, 06:03:07 PM
I originally was using an app to pair the device and that seemed to cause problems.  When I just use BandHelper to pair, the activity log shows normal data but the MIDI does not get to the keyboard (Android).

The WIDI Master constantly blinks blue and does not change when it receives data.

There is a difference in the activity log between the iPad and Android.  The iPad (first image) shows MIDI data received when the program change is sent.
#40
Repertoire Help / Re: Can't get WIDI Master to w...
Last post by arlo - December 03, 2025, 05:36:42 PM
Did you pair the Widi Master in either device's Settings app at any point? If so, I think you will need to forget the pairing from there. Bluetooth MIDI devices have to be paired from within a MIDI app.

Also, does the Widi Master have a light that blinks when sending data through it?