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#31
Repertoire Help / Re: Live Sharing Devices - and...
Last post by dr_rollo - May 19, 2026, 12:56:38 PM
just switched this option on, and it seems that the connection becomes more stable. There was just one interruption at the last rehearsal session. We'll check it on the next gig.
#32
Repertoire Help / Re: Live Sharing Devices - and...
Last post by arlo - May 16, 2026, 01:31:09 PM
Are you using Settings > Advanced > Other > Use New Peer Connections on all the devices?

Also, instead of starting with an empty set list, you could view the All Songs list on all the devices, then select songs on the lead device and they will be selected on the following devices. Then if someone becomes disconnected but they can see the song everyone else is viewing, they can select it manually without having to add it to the list.
#33
Repertoire Help / Live Sharing Devices - and pro...
Last post by dr_rollo - May 16, 2026, 03:29:48 AM
I definately like tho option of Live Sharing Devices. Using it with our Top40 Band. All devices are connecting to the same network. I'm even using a stage router for controlling the Digital Mixer, and this could be also used for Bandhelper. My iPad is the master, and I share my screen with our singer, she is fine with my sheets containing full lyrics and don't cares about Chords and my annotations. With the drummer, the bassman and the guitarist I'm using the 'Follow Actions from' option, so that I select the song and they get their own sheets displayed. That works definitely great.
We don't have a fix setlist for our gigs, just creating it on demand. That means that I have to create a blank setlist for all gigs and every device must be synchronized so that everyone has the same setlist. They need to open the Setlist first then connect to my device. And then I could start adding Songs. Every change I do in the setlist will be displayed on all devices, e.g. changing the order, add another song ad hoc - whatever. Nobody needs to touch their devices while the show, however they could just look up the order or the next song.

Problems occur unfortuantely, when devices loosing the connection to the master. Normally they automatically reconnect. But when I've added songs while they were disconnected, they get an error displayed. The only chance is that I delete the songs and add it again. Normally we don't have these issues. But the iPad Pro (1st Gen) of  our guitarist is loosing the connection quite often. I don't know why this happens. I already tried an extra router, to place it more near to the guitarist. But the same problem. Now he's going for a new iPad to see if there might be an issue with the iPad. 
#34
Account Help / Re: Upgrading Account to Pro
Last post by arlo - May 13, 2026, 08:49:06 AM
Yes. The first two FAQ items on this page have more details on how upgrades and downgrades are applied:

https://www.bandhelper.com/support/FAQ.html
#35
Account Help / Upgrading Account to Pro
Last post by markpeegray - May 13, 2026, 08:03:26 AM
I want to pay for the year for a bandhelper account. If I decide I want to upgrade to the pro account later, can I do that (like pay the difference or something)?
#36
Account Help / Re: Separating user from accou...
Last post by arlo - May 12, 2026, 12:27:06 AM
You would need to create your own account. Your user in the existing account would be unaffected by and unrelated to your account. You can continue using the existing account to access its data, and enter your own data in your account.
#37
Repertoire Help / Re: Coloring some words automa...
Last post by arlo - May 12, 2026, 12:25:01 AM
You can # at the start of a line to make it a heading, then use the heading settings on the Settings > Appearance page to style all the headings. This doesn't currently include a color, only a Fade option that changes the headings to gray; this is designed to downplay the headings so they distract less from the content and take less space. But setting a color is on my wish list.
#38
Schedule Help / Re: Can I remove Start and End...
Last post by arlo - May 12, 2026, 12:19:20 AM
You can edit an existing event and remove the start or end time. But I expect you would want to publish an event's start time, as well as make it available for your bandmates.
#39
Repertoire Help / Re: How to send Live Set chang...
Last post by Goldie - May 11, 2026, 02:31:36 AM
Thx Arlo.. I've got it sorted somehow. Cheers
#40
Repertoire Help / Re: How to send Live Set chang...
Last post by Goldie - May 11, 2026, 02:19:51 AM
Thx Arlo, I have managed to get it working some how.
Do you know if is it possible that when I select a song it will automatically send the midi program change?
Currently I have to hit the small midi icon to change midi prog.

Thx

Rob

FIXED IT THX