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#31
Schedule Help / Website Widget not showing tic...
Last post by SoundOfTheCrowd - May 09, 2026, 05:59:04 AM
Hi Arlo

I'm trying to use the website widget to display our upcoming gigs on our website, but when I add a hyperlink to a custom field I've created so people can buy tickets, it just displays the column header rather than the link. 

Can you advise how to make that work please?

Thanks very much

Mick
#32
Repertoire Help / Re: How to send Live Set chang...
Last post by arlo - May 08, 2026, 09:15:23 PM
Quote from: Goldie on May 07, 2026, 01:45:29 PMit doesn't appear to send the prog change

Are you clicking the MIDI button in the top toolbar and looking at the MIDI activity log?
#33
Repertoire Help / Re: Portrait to Landscape PDF ...
Last post by arlo - May 08, 2026, 09:13:27 PM
And I replied to your help ticket again. Please don't post the same request in two places, it just doubles the work I have to do.
#34
Repertoire Help / Re: Portrait to Landscape PDF ...
Last post by ConorLerkin - May 08, 2026, 05:27:24 PM
Still no solution though
#35
Repertoire Help / How to send Live Set changes t...
Last post by Goldie - May 07, 2026, 01:45:29 PM
I have a Samsung 14inch Tablet connected to my Yamaha Modx via a Usb C - the Modx host.
I want BH to change my presets on the Modx when a song is selected on BH. Ive set up all the things i can think of including using Bank MSB 62 etc.
But it doesn't work.
The Samsung Tablet can see my Synth. But it doesn't appear to send the prog change.
Any help would be much appreciated.

Thx
#36
Repertoire Help / Re: Portrait to Landscape PDF ...
Last post by arlo - May 06, 2026, 11:54:02 PM
I already replied to your help ticket about this.
#37
Repertoire Help / Portrait to Landscape PDF Pagi...
Last post by ConorLerkin - May 06, 2026, 04:57:34 PM
After years of using my tablet in portrait mode, all custom made PDF files, on my mic stand at chest level, I find myself in a pro performing situation that requires the tablet to be closer to ankle level. I realized that landscape mode is clearly the way to go — if I turn my tablet sideways all of my existing charts are perfect font size. The problem is that my BT footswitch will not turn the pages one at a time with any of my existing charts, regardless if I reformat them to landscape (A4 format or whatever, none of them work). I'm on a Lenovo P11 Plus Android tablet with a JOYO JSP-01 Bluetooth foot controller.
So for one gig I switched all of my songs over to native format. Since I only needed the lyrics and not the chords, this was simple, except for the fact that scrolling was not great — you know, needing to click the FS in the middle of a verse. SO I added markers, pretty time consuming process.
Now I have a bunch of shows that I need full charts for, and I am looking for help with one of two possible options, or any options I'm not aware of:

How can I easily format my existing charts to landscape and have them scroll one page at a time?
If my solution is to convert all my ~1000 charts to native format from PDF, what are the best solutions for this? Doing this manually will take me hours per week for the next 4 weeks with the shows I have, so looking for folks who have accomplished this already — any solutions are appreciated.

Note: I have already followed the developer's suggestion of setting Settings > General to Letter size, and enabling the Landscape toggle on the individual document edit page. This did not resolve the pagination issue.
#38
Announcements / Syncing with iOS 9
Last post by arlo - May 06, 2026, 08:45:51 AM
I stopped supporting iOS 9 in October 2022 after Apple stopped supporting it in its developer tools, so anyone still using BandHelper on iOS 9 is using a 3 1/2 year old app version. Now, the connection code used in that app version is incompatible with the current SSL certificate installed on the sync server, so that app version can no longer sync.

I've been hearing from users who are still using that old app version on iOS 9, and the best solution is to upgrade to a newer device that can use the current app version. The app currently requires iOS 15.

There is one workaround that might reenable syncing on iOS 9. I no longer have a device with iOS 9 to test it with, so I can't help you set it up. Also, running an old app version on an unsupported device will eventually lead to other problems. But if you want to try it, you can manually install the attached certificate chain. You'll need to find instructions for this on your own. A Google search for "manually install certificate on iOS 9" had some good info, but I don't see one single source for complete instructions.
#39
Repertoire Help / Re: Order of songs in song lis...
Last post by arlo - May 01, 2026, 04:38:35 PM
👍
#40
Repertoire Help / Re: Order of songs in song lis...
Last post by Firebird - May 01, 2026, 02:13:18 PM
I have it now. Much appreciated!