- Welcome to Apps by Arlomedia.
Before posting, please read: When to use this forum, when to submit a help ticket
Recent posts
#31
Account Help / Re: Password reset bug
Last post by jimm - June 19, 2026, 06:36:22 AMI just tried the same thing with my account/email and saw no error. I've asked the other user for permission to change his password again and if it's OK I'll retry with "Send Login Info" and submit a bug report with the 500 error text if it happens again.
#32
Account Help / Re: Password reset bug
Last post by arlo - June 18, 2026, 10:48:16 PMPlease submit a help ticket with the email address in question and the exact text of the error message you're seeing.
#33
Account Help / Password reset bug
Last post by jimm - June 18, 2026, 08:52:29 PMI just tried to reset the password of one of our users. I entered the password and confirmed it, and selected "Send Login Info" and saw a 500 error from the server.
I tried again and did not select "Send Login Info" and it worked fine.
A note that this user's email address is wonky; when you send emails to it it works but you _also_ get an error saying it can't be delivered to a hotmail address. His email isn't hotmail, it's weird I know, I don't know why (probably some mail forwarding thing from ancient times) and I don't know if it's at all related but I wanted to note that just in case it is.
I tried again and did not select "Send Login Info" and it worked fine.
A note that this user's email address is wonky; when you send emails to it it works but you _also_ get an error saying it can't be delivered to a hotmail address. His email isn't hotmail, it's weird I know, I don't know why (probably some mail forwarding thing from ancient times) and I don't know if it's at all related but I wanted to note that just in case it is.
#34
Account Help / Re: Two separate accounts in t...
Last post by arlo - June 17, 2026, 08:03:33 PMYes, but unless they're right at the breakpoint of the size tiers, it won't cost them anything to add another user.
#35
Account Help / Re: Two separate accounts in t...
Last post by plbgbiz - June 17, 2026, 03:28:58 PMQuote from: arlo on June 15, 2026, 10:13:37 PMThe band will need to add you as a user in their account to share the data for that band. You can continue using your own account alongside theirs if you have other projects besides that band.Will adding me as a user in their band cost them one of their user licenses even though I am paying for my own account?
#36
MIDI Help / Re: Assigning the MIDI Preset ...
Last post by arlo - June 16, 2026, 03:08:41 PMIs Loopy the recipient of the MIDI you're sending? And you have it set to receive on both channels 1 and 2?
#37
MIDI Help / Re: Assigning the MIDI Preset ...
Last post by cba - June 16, 2026, 01:43:07 PMHi,
No I mean I've got two different setups for each song on Loopy Pro (on the same iPad) depending on which keyboard rig I am using. So I need a way of selecting a different MIDI setup. So far I've created two MIDI devices (one on channel 1 and the other on channel 2 so I can use the same patch change numbers) but need a way of triggering that patch change on just one of the MIDI channels. It works if I use the 'multiple MIDI button' but it looks a lot messier than the MIDI button. Having two customisable MIDI buttons would be better. Unless somebody can think of an easier way??
No I mean I've got two different setups for each song on Loopy Pro (on the same iPad) depending on which keyboard rig I am using. So I need a way of selecting a different MIDI setup. So far I've created two MIDI devices (one on channel 1 and the other on channel 2 so I can use the same patch change numbers) but need a way of triggering that patch change on just one of the MIDI channels. It works if I use the 'multiple MIDI button' but it looks a lot messier than the MIDI button. Having two customisable MIDI buttons would be better. Unless somebody can think of an easier way??
#38
Account Help / Re: Two separate accounts in t...
Last post by arlo - June 15, 2026, 10:13:37 PMThe band will need to add you as a user in their account to share the data for that band. You can continue using your own account alongside theirs if you have other projects besides that band.
#39
MIDI Help / Re: Assigning the MIDI Preset ...
Last post by arlo - June 15, 2026, 10:12:12 PMDo you mean you're sometimes using a keyboard that listens on channel 1 and other times you're using a different keyboard that listens on channel 2?
In that case you can add a MIDI device for each keyboard, and then enter the messages you want to send to both keyboards in the same MIDI preset. When the channel 1 keyboard is connected, it will ignore the messages sent to channel 2, and vice versa.
In that case you can add a MIDI device for each keyboard, and then enter the messages you want to send to both keyboards in the same MIDI preset. When the channel 1 keyboard is connected, it will ignore the messages sent to channel 2, and vice versa.
#40
MIDI Help / Assigning the MIDI Preset symb...
Last post by cba - June 15, 2026, 11:42:12 AMI want to send different MIDI Preset information depending on which version of the song I want to use on Loopy Pro. I've got one when I'm using my Nord and one for when I'm playing a standalone version from a standard master keyboard.
Is there a way to have two MIDI Preset buttons on my layout one which triggers a setup on MIDI channel 1 and one which triggers a different setup on MIDI channel 2?
I am currently looking at the Multiple MIDI button feature but's just messier than I need.
Can this be done?
thanks
Is there a way to have two MIDI Preset buttons on my layout one which triggers a setup on MIDI channel 1 and one which triggers a different setup on MIDI channel 2?
I am currently looking at the Multiple MIDI button feature but's just messier than I need.
Can this be done?
thanks