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#31
Repertoire Help / Pinned MIDI preset order
Last post by WilburrUK - April 22, 2026, 02:01:59 AMIf there are multuple pinned midi presets on a song (actually all songs, since they're pinned), the multi-preset button presents them in the order they appear in the presets list, and presumably, that's the order they're sent when some action (song select in my case) triggers the "Send Pinned Midi" action?
However, there seems to be no way to reorder the presets list either in-app or on the web, is there a way to do it?
A second slightly related note, when I have a preset with another preset linked to it, if I send that preset from a button, it cycles the actual preset sent, I presume that doesn't happen when I send the preset from an action? It seems not to, hopefully that's intentional.
And finally, a bit of a feature request. It would be nice to be able to set up a sequence of linked presets, which could be cycled with a single button, it would be even nicer, if the button text/colour changed to reflect the last preset sent.
Note: for context, all my midi presets are actually OSC messages sent to my mixer (XR18) to control mutes and FX channels.
However, there seems to be no way to reorder the presets list either in-app or on the web, is there a way to do it?
A second slightly related note, when I have a preset with another preset linked to it, if I send that preset from a button, it cycles the actual preset sent, I presume that doesn't happen when I send the preset from an action? It seems not to, hopefully that's intentional.
And finally, a bit of a feature request. It would be nice to be able to set up a sequence of linked presets, which could be cycled with a single button, it would be even nicer, if the button text/colour changed to reflect the last preset sent.
Note: for context, all my midi presets are actually OSC messages sent to my mixer (XR18) to control mutes and FX channels.
#32
Account Help / Re: Got notified that someone ...
Last post by arlo - April 20, 2026, 10:57:49 PMPlease submit a help ticket so we can discuss your account details:
https://helpdesk.arlomedia.com/arlomedia
https://helpdesk.arlomedia.com/arlomedia
#33
Account Help / Got notified that someone paid...
Last post by gearstudios - April 20, 2026, 08:20:33 PMI received an email that someone had renewed my account for a month. I logged in to my Bandhelper account on the website to verify and I can see the receipt that someone has paid for a month for 6-20 users with pro functions.
Is someone attempting to hijack my account?
Is someone attempting to hijack my account?
#34
Account Help / Re: Two Band / Two Accounts me...
Last post by arlo - April 20, 2026, 11:17:11 AMYou can split or merge accounts at the project level using the Admin > Export and Admin > Import pages on the website. So you could import a project from your account into his account, and then share songs from that copy of your project in his account to his project as needed.
If you only need to do this for a few songs, it would be easier to log into both accounts in the app, then use the copy button on the song edit page to copy individual songs from one account to the other as needed.
If you only need to do this for a few songs, it would be easier to log into both accounts in the app, then use the copy button on the song edit page to copy individual songs from one account to the other as needed.
#35
Account Help / Two Band / Two Accounts mergin...
Last post by MasonJames - April 20, 2026, 10:15:55 AMHello,
I read a post regarding this same thing and wanted to see if there was any movement or update.
I have BH for 3 bands with charts ive spent a lot of time making.
A new band with a different bandleader made an account for me to join.
I know its fine to just log out and in from one account to another... but transferring songs is an absolute pain because you dont have an easy way to export songs as .pro or .chordpro. Only real export is Share Songs - Download PDF, which in this case isn't super helpful.
So i guess my wonder if theres either a way to merge my accounts so that when I add a setlist to the new band, i can add songs from my other MAIN account with my other bands
OR
if there is a way to BULK export songs in a better format than PDF.
Exporting in general in a Chord Pro file seems like it should be a thing by now, in my opinion. Ive seen in requested a lot.
(also... i tried OnSong. Your app is better! They have a lot of great functions but I tried to view it for live purposes and your ability to give us full layout changes is a must for any chord chart app)
I read a post regarding this same thing and wanted to see if there was any movement or update.
I have BH for 3 bands with charts ive spent a lot of time making.
A new band with a different bandleader made an account for me to join.
I know its fine to just log out and in from one account to another... but transferring songs is an absolute pain because you dont have an easy way to export songs as .pro or .chordpro. Only real export is Share Songs - Download PDF, which in this case isn't super helpful.
So i guess my wonder if theres either a way to merge my accounts so that when I add a setlist to the new band, i can add songs from my other MAIN account with my other bands
OR
if there is a way to BULK export songs in a better format than PDF.
Exporting in general in a Chord Pro file seems like it should be a thing by now, in my opinion. Ive seen in requested a lot.
(also... i tried OnSong. Your app is better! They have a lot of great functions but I tried to view it for live purposes and your ability to give us full layout changes is a must for any chord chart app)
#36
Repertoire Help / Re: Keyboard not responding to...
Last post by arlo - April 15, 2026, 09:04:21 AMDid you set the Send MIDI app control action to Song Selection? Selecting a song doesn't send MIDI presets unless you configure that on the Settings > App Control page.
#37
Repertoire Help / Re: Keyboard not responding to...
Last post by KeytarPaul - April 15, 2026, 06:04:56 AMSong select is triggered by the bottom two notes (Up & Down the set list) on the 88 note keyboard using an App control midi preset first.
I thought the repeated line of code was odd, but it didn't work without it either.
I removed it again but it's still not working.
I thought the repeated line of code was odd, but it didn't work without it either.
I removed it again but it's still not working.
#38
Repertoire Help / Re: Keyboard not responding to...
Last post by arlo - April 14, 2026, 09:35:59 PMDoes that message toggle the function? Because you're sending the same message twice, so that would turn it on and then off again. You can delete one of the two lines.
Are you sending the MIDI preset? You said you were selecting a song, but that doesn't send MIDI presets unless you configure that on the Settings > App Control page.
Are you sending the MIDI preset? You said you were selecting a song, but that doesn't send MIDI presets unless you configure that on the Settings > App Control page.
#39
Repertoire Help / Keyboard not responding to HEX...
Last post by KeytarPaul - April 14, 2026, 07:11:11 PMI used midi Learn to fill the preset HEX box.
Selected the Midi Device.
Nothing happens when I select the song with that midi preset.
The Hex is
F0 43 10 7F 1C 01 70 05 00 01 00 F7
F0 43 10 7F 1C 01 70 05 00 01 00 F7
to turn on the AF1 Assignable Function on a Yamaha MOXF8
Anyone have any suggestions?
Selected the Midi Device.
Nothing happens when I select the song with that midi preset.
The Hex is
F0 43 10 7F 1C 01 70 05 00 01 00 F7
F0 43 10 7F 1C 01 70 05 00 01 00 F7
to turn on the AF1 Assignable Function on a Yamaha MOXF8
Anyone have any suggestions?
#40
Account Help / Re: Possible to have full-scre...
Last post by arlo - April 12, 2026, 09:42:23 AMNo, you need to view a set list or smart list to use a full-screen layout or get other performance-related functionality.