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#31
Repertoire Help / Re: Automation Track don't run
Last post by arlo - November 24, 2025, 11:03:22 AMWhile resetting the local data typically doesn't hurt anything, this is a unique situation and I wouldn't recommend the same solution to others without investigating first.
#32
Repertoire Help / Re: Automation Track don't run
Last post by ElleMrLA - November 24, 2025, 10:58:22 AMArlo has fixed it.
For everyone who has the same problem, here is the simple solution:
Go to Settings --> Account sync --> Reset Locale Data
That's it!
For everyone who has the same problem, here is the simple solution:
Go to Settings --> Account sync --> Reset Locale Data
That's it!
#33
Schedule Help / Re: Gig inquiry with direct co...
Last post by Chris - November 24, 2025, 07:05:29 AMHi arlo,
yes, that would be awesome.
Many thanks
yes, that would be awesome.
Many thanks
#34
Repertoire Help / Re: Newbie questions about cre...
Last post by arlo - November 23, 2025, 07:07:56 PMQuoteIf a set list for the band is created in something like Excel, can it be imported into BandHelper?
I don't know what your Excel file looks like, but you could rearrange it to match BandHelper's import format and then import it to add those songs to your account:
https://www.bandhelper.com/tutorials/importing_data.html#songs
After importing, you would create set lists within BandHelper. In other words, importing is meant for populating your account, not for doing ongoing work in another app and then copying your work into BandHelper.
QuoteI would also want to use this app to change programs on a keyboard through MIDI based on each song in the set list.
You can also set up MIDI presets in an Excel file and import that data:
https://www.bandhelper.com/tutorials/importing_data.html#midi
You would need to do that before importing songs if you want to automatically link the songs to the MIDI presets. See also:
https://www.bandhelper.com/tutorials/sending_MIDI.html
#35
Repertoire Help / Newbie questions about creatin...
Last post by richro65 - November 23, 2025, 02:38:00 PMHi all
I am considering getting this app but first, I wanted to know if it has certain features. I looked up importing and could not find what I was looking for.
If a set list for the band is created in something like Excel, can it be imported into BandHelper? I would also want to use this app to change programs on a keyboard through MIDI based on each song in the set list. I assume that control change data is created within the app and is not something that could be put as a field in an excel file.
Thanks for any help
I am considering getting this app but first, I wanted to know if it has certain features. I looked up importing and could not find what I was looking for.
If a set list for the band is created in something like Excel, can it be imported into BandHelper? I would also want to use this app to change programs on a keyboard through MIDI based on each song in the set list. I assume that control change data is created within the app and is not something that could be put as a field in an excel file.
Thanks for any help
#36
MIDI Help / Re: Is it possible to send MID...
Last post by arlo - November 23, 2025, 10:08:55 AMThis is the first I've heard of devices connecting through live sharing but sometimes not responding to messages. I'm looking at ways to improve live sharing overall and will keep that in mind.
Meanwhile, you can set up an Ethernet network and all the live sharing functionality should adapt to that automatically. You could also have a mixture of Ethernet and wi-fi connected devices if the network is set up correctly. If your existing wi-fi router has Ethernet ports, you could start by using those, and add an Ethernet hub if you need more ports.
If you're just doing song changes, you could also use MIDI instead of the live sharing function. In that case you would need to set up a MIDI network that includes all the devices. AFAIK, mobile devices can only receive MIDI through USB or Bluetooth, so that would require a completely new setup.
Meanwhile, you can set up an Ethernet network and all the live sharing functionality should adapt to that automatically. You could also have a mixture of Ethernet and wi-fi connected devices if the network is set up correctly. If your existing wi-fi router has Ethernet ports, you could start by using those, and add an Ethernet hub if you need more ports.
If you're just doing song changes, you could also use MIDI instead of the live sharing function. In that case you would need to set up a MIDI network that includes all the devices. AFAIK, mobile devices can only receive MIDI through USB or Bluetooth, so that would require a completely new setup.
#37
Account Help / Re: Billing issue with website...
Last post by arlo - November 23, 2025, 09:56:21 AMThere was a problem yesterday morning that has already been fixed. Please try again now.
#38
Schedule Help / Re: Gig inquiry with direct co...
Last post by arlo - November 23, 2025, 09:55:27 AMI'm good, thanks!
There is no existing functionality like this. I can put it on the wish list.
There is no existing functionality like this. I can put it on the wish list.
#39
Repertoire Help / Re: Automation Track don't run
Last post by arlo - November 23, 2025, 09:53:05 AMPlease submit a help ticket, then from the device where the problem occurs, use the Help > Send Screen Shot button to show a song where the problem occurs, then use the Help > Send Troubleshooting Info to send the device info.
#40
MIDI Help / Is it possible to send MIDI PC...
Last post by razberri - November 22, 2025, 02:05:05 PMWe (band) are looking to send stable PC/song change messages to satellite tablets. WiFi often does not relay the song-change message, so we're wondering if there is a hard-wire solution, either through a USB hub, or Ethernet/LAN hub/splitter, etc..
Our environment is that my Korg Kronos keyboard's USB-B port is cabled to a Samsung Android tablet's USB-C port. This tablet is the master and BandHelper "mostly" responds well to song changes from the Kronos. This master tablet, as well as all other musician's satellite tablets (both iOS and Android) are on a dedicated wifi network, and the satellite tablets respond to song-changes sent over the wifi. Unfortunately a lot of times the tablets do not respond. This is the area we'd like to improve, to try to get away from wifi and go to a hardwired solution if available.
Does anyone know if this is possible, and if so, where I can find info on how to do it ?
Thank you.
Our environment is that my Korg Kronos keyboard's USB-B port is cabled to a Samsung Android tablet's USB-C port. This tablet is the master and BandHelper "mostly" responds well to song changes from the Kronos. This master tablet, as well as all other musician's satellite tablets (both iOS and Android) are on a dedicated wifi network, and the satellite tablets respond to song-changes sent over the wifi. Unfortunately a lot of times the tablets do not respond. This is the area we'd like to improve, to try to get away from wifi and go to a hardwired solution if available.
Does anyone know if this is possible, and if so, where I can find info on how to do it ?
Thank you.