Main Menu
Before posting, please read: When to use this forum, when to submit a help ticket

Recent posts

#71
Repertoire Help / Re: Bug: MIDI presets not savi...
Last post by arlo - April 05, 2025, 08:37:30 PM
What platform are you using (iOS, Android or website) and what are the steps that lead to the problem?
#72
Repertoire Help / Bug: MIDI presets not saving t...
Last post by Insider0203 - April 05, 2025, 07:44:38 AM
When adding a MIDI preset to a song, the preset will not save. This happens when editing a song and manually saving.

This does not happen when going to the MIDI presets and using the new "add to song function" or when editing from the website. I have screen recording the bug in action

I tried to submit a help ticket but I kept getting an error message saying "cannot find account"
#73
MIDI Help / Re: TC Helicon Voicelive 3 w/ ...
Last post by arlo - April 04, 2025, 11:53:41 AM
Quotewhen i manually swith patches on the TC Helicon and then try to load the song that has the midi info in it, it doesn't swap back to the preset"

Are you clicking the MIDI button to send your preset, or did you set Settings > App Control > Actions > MIDI > Send MIDI to Layout Actions > Song Selection?

Quoteif anyone happens to know what cc/pc # is used to start the auto scroll, that would be greatly appreciated

You can use any message listed under Settings > App Control > Actions > Documents > Start/Stop Auto-Scroll.
#74
MIDI Help / TC Helicon Voicelive 3 w/ Swit...
Last post by adrenachrone - April 04, 2025, 09:23:49 AM
Hi,

I'm currently performing a trial of BandHelper and I want to give it a fair shake.  Running into issues when trying to leverage BandHelper's midi functions.

Ultimately, I only want to hve Bandhelper change patches on the TC Helicon when I change songs on my iPad, and I would like to have BandHelper start autoscrolling when I hit play on my Switch 6.  The auto scroll start is a nice to have but not necessary so much as the patch changing.

I've connected my iPad t the TC Helicon by way of MidiMittr ---> WidiMaster and when I use the learn function, I can click things on my TC Helicon and I see changes on the iPAD (ie: under midi OSC presets, Midi Program Changes shows 0  0  18....an the CC section now has 115 0) I save this preset but when i manually swith patches on the TC Helicon and then try to load the song that has the midi info in it, it doesn't swap back to the preset.

Any assistance with his would be great... I like the other features of BandHelper as well, but the midi part is really what i'm after.  Also, if anyone happens to know what cc/pc # is used to start the auto scroll, that would be greatly appreciated.

Cheers. 
#75
Repertoire Help / Re: Song Mode
Last post by arlo - April 03, 2025, 01:09:54 PM
I think you're referring to the second screen shot on this page:

https://gigperformer.com/how-to-use-bandhelper-with-gig-performer-guest-article

Please post a screen shot showing what you have now, and describe what you want to change about it.
#76
Repertoire Help / Song Mode
Last post by gil820 - April 03, 2025, 12:54:56 PM
Hi all, I'm still fairly new to band helper.  I have a issue where I am trying to have the song in the document viewer but to the left of the viewer something memos to remind me.  I am trying to replicate the same sort of view that Ray Myers, who was on a video for Gig performer.  When I place a note there whatever I type in the personal note when I go back to along mode the size is very small and not matching.

Hope to hear from someone soon
THanks
#77
Repertoire Help / Re: On IOS or Android Device -...
Last post by arlo - April 03, 2025, 10:32:34 AM
If it misbehaves again, please submit a help ticket so we can look at your settings.
#78
Repertoire Help / Re: On IOS or Android Device -...
Last post by Zionplayer - April 03, 2025, 04:49:57 AM
Thanks again Arlo -  I knew I had read this somewhere, was thinking it was on the forum and I couldn't find it there, obviously.

Quick note - I had tried these settings, and that's when it would automatically advance to the next song when mp3 finished but then keep flipping from song to song, like 1 sec between. I just turned ON the "Ignore Time Between Songs" that I had set at 15 sec, and it is now working as expected.  Maybe something going on there...
#79
Repertoire Help / Re: On IOS or Android Device -...
Last post by arlo - April 02, 2025, 06:36:49 PM
Please see the paragraph starting with "By default, the audio will stop when BandHelper reaches the end of the recording" on this page:

https://www.bandhelper.com/tutorials/attaching_recordings.html
#80
Repertoire Help / On IOS or Android Device - Loo...
Last post by Zionplayer - April 02, 2025, 06:22:02 PM
What I would like to do -
Have my phone play the setlist mp3's in order, advancing to next song & recording in the list when done. For listening when driving on long trips, mostly. I thought the web page would this, can't find it there either.

I can use Setting/App control to start the recording on song selection, but can't figure out how to automatically go to next recording when done. At one point I did have it trigger for end of song, but when I did that, after playing the first recording it just flipped song to song, never playing the attached recordings.

Plus - now that these triggers are in Setting and not layouts I will need to remember to reconfigure for a gig, so it doesn't play mp3 or jump to next song before I am ready.

All input/thoghts welcome!