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#81
Announcements / Re: App Versions for Windows
Last post by LaLuneNoire - May 23, 2025, 10:14:21 AM
 :'( thanks for your reply.
#82
Repertoire Help / Re: Multi-tracks and multiple ...
Last post by Wildhappysinger - May 23, 2025, 09:54:40 AM
Wow thank you Arlo. This is exactly what I needed to know!
#83
Repertoire Help / Re: Multi-tracks and multiple ...
Last post by arlo - May 22, 2025, 07:53:08 PM
The way to output different combinations of tracks in different shows is to attach all the track you would use to your songs, in the same order for every song. Then you can change Settings > Audio & MIDI > Play Recordings Together before each show to select what tracks you want to play. (Multi-track playback is not available on Android.)

I expect that if you don't assign multi-route audio settings, all audio would come out channels 1-2 of your audio interface, but that's up to the audio interface.

Other users have reported that multi-route output doesn't work with the Behringer UMC1820: http://forum.arlomedia.com/index.php/topic,2812.msg12108.html#msg12108. Let us know if it works for you.

See also:

https://www.bandhelper.com/tutorials/advanced_audio.html#multi_track

https://www.bandhelper.com/tutorials/advanced_audio.html#multi_route
#84
Announcements / Re: App Versions for Windows
Last post by arlo - May 22, 2025, 05:49:40 PM
Is GameLoop an Android emulator? You can try it, but I would guess the limitations would be similar to those for Bluestacks described above.
#85
Announcements / Re: App Versions for Windows
Last post by LaLuneNoire - May 22, 2025, 12:14:33 PM
Hey Arlo, I use Gig Performer and Bandhelper. I'd like to use BH within Windows, so I can use my Android tablet as second screen with BH and Gig performer right before me, but not on a big laptop screen in my face. I've read all the above, but found this (https://www.gameloop.com/game/music-audio/com.arlomedia.bandhelper) just now. Will BH work and can it send Midi to GP? And can use BH on Windows for free since I already have the official app on my Android tablet?
#86
Repertoire Help / Multi-tracks and multiple vers...
Last post by Wildhappysinger - May 22, 2025, 10:28:26 AM
Hello. I apologize if this topic has been covered. I've been searching this site and can't quite seem to pinpoint these exact questions, but I'm pretty sure the answer is in there somewhere! If not, I appreciate any help or feedback.

I've used Bandhelper for my single and it works flawlessly. With the band I use Ableton with a Behringer UMC-1820 to separate the tracks for both click and depending on what players I have on that particular gig. Pretty standard stuff.

Finding out that Bandhelper can do something similar is exciting, as I'd rather not haul around my MacBook and all the stuff Ableton requires (wired footswitches, ect...) With that said, here are a few questions I have.

1) When setting up the outputs, will the 2 tracks I use in my single automatically default to 1/2? I imagine that's the case. With multi-track versions, will I have to re-assign the outputs globally when switching over from single to band use or make different versions for each song? The L/R versions in my single have drums in them. I use a different mixer for the single show and would prefer not to eat up 4 channels with L/R and drums in stereo. With the band I have 32 channels so that's not an issue.

2) I tried connecting the UMC directly to a new iPad Pro 13 via a USB-C cable. Bandhelper sees it, but no audio comes out. I've also read there is no way to charge the iPad that way. I may use an iPad Pro with a camera kit, as I've read that seems to be able to charge the unit at the same time. The camera kits are on order so I should know if that works.

Any input or feedback would be appreciated.

Thank you,
Scottt
#87
Account Help / Re: removing a user
Last post by arlo - May 21, 2025, 01:52:39 PM
QuoteI have a basic account, so there are no events. I even upgraded my account just to check to see if somehow there were any events, and there are none.

To look at the specific data in your account, please submit a help ticket:

https://helpdesk.arlomedia.com/arlomedia

QuoteDoes deleting them revoke access to the downloaded files?

Deleting or deactivating a user doesn't remove data that from their devices that has already been downloaded. It does prevent them from downloading any future updates or additions, or redownloading if they remove the data from their devices.
#88
Account Help / Re: removing a user
Last post by TheRemedy - May 21, 2025, 01:10:42 PM
I am also having the same problem. I have a basic account, so there are no events. I even upgraded my account just to check to see if somehow there were any events, and there are none. I would really prefer to just delete users completely. Question: Does deleting them revoke access to the downloaded files? I noticed that it said deactivating them does not do that.
#89
Repertoire Help / Re: Issue with Live Sharing dr...
Last post by davelson - May 19, 2025, 05:16:46 PM
Thank you...!
#90
Announcements / Re: Severe issue with iOS 17.7...
Last post by arlo - May 19, 2025, 01:08:10 PM
iOS 17.7.8 is now available and should fix this problem. If you update to iOS 17.7.8 and your data still doesn't appear, please submit a help ticket and describe what you have done in the app since the problem started:

https://helpdesk.arlomedia.com/arlomedia