Main Menu
Before posting, please read: When to use this forum, when to submit a help ticket

Recent posts

#91
Repertoire Help / Re: Parent Preset
Last post by ElleMrLA - January 26, 2026, 11:29:19 AM
I send a picture.
I have always opened a new ticket with the Subject "Parent Preset". There I've allready send the Troubleshoot-Info.

Hope, you can help - here or in the Help Desk...
#92
Other Help / Re: Auto-Complete Artist’s Nam...
Last post by arlo - January 26, 2026, 10:29:44 AM
You can tap the grayed portion of the auto-complete text to accept it.
#93
Repertoire Help / Re: Parent Preset
Last post by arlo - January 26, 2026, 10:28:07 AM
One screen shot doesn't give much insight into your setup. Let's put it this way: what data is BandHelper currently sending (please use a specific example) and what data do you want it to send instead?
#94
Account Help / Re: Payment Failed
Last post by Geeman - January 25, 2026, 09:09:57 PM
Thanks for the reply Arlo.  So many emails these days it's hard to remember what's what!
#95
Other Help / Auto-Complete Artist’s Names
Last post by plbgbiz - January 25, 2026, 06:47:51 PM
When entering a new, or editing an existing song in Setlist Maker...

When typing in the artist's name, it populates with the full name if it is a name that has been used on another song.  It is grayed out, and I still have to type the whole name.  Is there a way to have to the name auto-complete without typing the whole name?

The same thing happens when typing the name of a show that has been used previously.
#96
Repertoire Help / Re: Parent Preset
Last post by ElleMrLA - January 25, 2026, 12:20:39 AM
With the integrated 'SSS' technology (Seamless Sound Switching), the MONTAGE allows seamless and uninterrupted switching between two performances without cutting off the sounds being played.
#97
Repertoire Help / Re: Parent Preset
Last post by ElleMrLA - January 24, 2026, 11:48:05 PM
Here is a picture.
#98
Repertoire Help / Re: Bug in Update 2026-01-21
Last post by ElleMrLA - January 24, 2026, 11:34:58 PM
I found out that this behavior only occurs when I call up the automatic setlist 'All Songs'.
#99
Repertoire Help / Re: Parent Preset
Last post by arlo - January 24, 2026, 08:14:09 PM
Can you describe specifically how you are setting up your presets, using a specific example? Alternatively, you can submit a help ticket and tell me a song to look at so I can look at your setup.

Also, what exactly is the problem you are seeing? You mentioned "seamless sound switching"; do you mean you're playing your keyboard while sending different program changes to it?
#100
Repertoire Help / Parent Preset
Last post by ElleMrLA - January 24, 2026, 04:50:40 PM
I am a keyboardist and let my program changes be controlled via MIDI presets from Bandhelper. I have assigned one preset (piano) as a master preset to each song. This preset is always called whenever no other preset is specified in the respective song.

However, if a preset is assigned to a specific song, the master preset is briefly called first before it then jumps to the assigned preset. This is very unpleasant for "seamless sound switching".

Is this behavior normal, or can Bandhelper be set so that when a song is assigned a preset, it calls it immediately without going through the master preset?