[Resolved] In-App Recording not working

[Bibo69]

Hi!

In yesterday's rehearsal, I tried the in-app recording for the first time. It seemed to work properly during the recording, even created and attached a recording to the song, but when I press play, it doesn't playback.Looking at the recording duration (zero), I guess it didn'record.

I am using an iPad Pro 12.9" without cellular. I had no network connection during the rehearsal.

Any ideas?

Cheers,
Christian

[Uwe]

just tried it on an ipad pro 10.5.
works alright.

[arlo]

It's working for me, too. Please submit a help ticket so we can investigate:

https://helpdesk.arlomedia.com/arlomedia

[Bibo69]

Done.

[Bibo69]

Please open the iOS Settings app and go to Privacy > Microphone. Is BandHelper turned on there?

Nope, it wasn't. After I allowed Bandhelper to access the microphone, it started working. Thanks!

[arlo]

Great.