bandhelper latest version crashes when starting

[Snuf]

hello,
can't start bandhelper anymore on macbook?

it crashes imediately?

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Translated Report (Full Report Below)
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Process:               BandHelper [876]
Path:                  /Applications/BandHelper.app/Contents/MacOS/BandHelper
Identifier:            com.arlomedia.bandhelper.macos
Version:               2023.09.10 (118)
App Item ID:           1503592748
App External ID:       859747137
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2023-09-11 20:26:55.5513 +0200
OS Version:            macOS 13.3.1 (22E261)
Report Version:        12
Anonymous UUID:        C303ABE9-1D1D-D986-8EA1-7D7FA49CED3D


Time Awake Since Boot: 36 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000001, 0x000000010324205c

Termination Reason:    Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process:   exc handler [876]

[arlo]

Please submit a help ticket here:

https://helpdesk.arlomedia.com/arlomedia

[Snuf]

Can't supply a ticket when bandhelper is crashing right away

[arlo]

You would add a help ticket from your web browser, not from the BandHelper app.

[Awash (drums)]

Same here. If there is a solution, is it possible to post it here. Hope this fantastic app will come to life again 😉.

[arlo]

Snuf didn't submit a help ticket; can you?

[Awash (drums)]

I send a helpticket 👍.