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Author Topic: Playback Recordings - app closes  (Read 1666 times)

riodanno

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Playback Recordings - app closes
« on: May 02, 2016, 10:15:04 PM »
I attach some recordings that I use as backing tracks. Recently when I play certain recordings when they get to the end on the song, the app freezes and then shuts down. Some of the recordings that this happens with, I have used for over a year with no problems until recently. This happens whether I am in show or song mode.  Any suggestions on what I can do to stop from happening?


arlo

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Re: Playback Recordings - app closes
« Reply #1 on: May 02, 2016, 10:17:10 PM »
What is your platform, OS version and app version? This can all be found on the Help > Utilities page of the app.

riodanno

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Re: Playback Recordings - app closes
« Reply #2 on: May 04, 2016, 03:45:25 PM »
IPad 3/4
App 4.2.11
OS 9.3.1

arlo

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Re: Playback Recordings - app closes
« Reply #3 on: May 04, 2016, 04:42:19 PM »
There is a known problem in the latest iOS audio framework that causes a crash when it reaches the end of some MP3 files. You can work around this by re-encoding the files, or turning on Help > Utilities > Use Old Audio Engine.

riodanno

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Re: Playback Recordings - app closes
« Reply #4 on: May 06, 2016, 04:58:12 AM »
Thanks for the quick responses.  Made the adjustment and the audio playback is working.