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Author Topic: Songs completely deleted  (Read 2546 times)

Joe

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Songs completely deleted
« on: September 24, 2016, 10:22:57 AM »
Hello,
My band has recently had a weird issue, every few weeks 1 song will just disappear completely from sets lists , the songs list, etc. Just completely gone from the app like it was deleted.
I don't think this the app doing this but someone inadvertently deleting the song. I've made the group aware of this and to be careful (though it's pretty hard to accidentally delete a song).
So far, 2-3 different songs have disappeared on us.

My question is, is there a way to lock a song so this can't be done?
I've already made everyone but myself and the singer (usually writes the setlist) as "read only" so i can narrow down if it really is a user doing it.

My other question, is there a way to get an activity log of what everyone else has done.

arlo

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Re: Songs completely deleted
« Reply #1 on: September 26, 2016, 08:40:31 AM »
I recommend submitting a help ticket and specifying the name of the song that was deleted, so I can look at your account history and see what happened to it:

http://helpdesk.arlomedia.com/

 

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