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Author Topic: Smart List by tags shows duplicate tags (iPhone)  (Read 5372 times)

chris@katsukurimedia

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Smart List by tags shows duplicate tags (iPhone)
« on: March 10, 2017, 02:14:16 pm »
i've created a smart list for Genre using Tags.

the settings are shown in the 1st attachment - basically "Sort by Tags" only.

on the website, things appear as i'd expect - songs with different tags are shown in each tag section.

however on the iPhone, the Tags appear multiple times, as shown in the 2nd attachment.  am i doing something wrong?

arlo

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Re: Smart List by tags shows duplicate tags (iPhone)
« Reply #1 on: March 10, 2017, 02:50:32 pm »
Are you using the latest app version 3.1.7?

chris@katsukurimedia

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Re: Smart List by tags shows duplicate tags (iPhone)
« Reply #2 on: March 10, 2017, 02:52:52 pm »
Are you using the latest app version 3.1.7?
Yes, latest app version, and latest official iOS. iPhone 6s+

chris@katsukurimedia

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Re: Smart List by tags shows duplicate tags (iPhone)
« Reply #3 on: March 10, 2017, 03:33:27 pm »
Also happening on iPad Pro, latest everything.

arlo

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Re: Smart List by tags shows duplicate tags (iPhone)
« Reply #4 on: March 11, 2017, 08:00:21 pm »
Can you double-check that from the Help > About menu? Because I fixed this same problem in version 3.1.7 and I don't see any problems with it now.

If the problem does still occur in version 3.1.7 or newer, please submit a help ticket here:

https://helpdesk.arlomedia.com

chris@katsukurimedia

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Re: Smart List by tags shows duplicate tags (iPhone)
« Reply #5 on: March 21, 2017, 06:12:48 pm »
the issue has been solved.

thank you! this is very important at the gigs for requests and reading the crowd. :)

-- edit - i'm reading your Support Ticket and understand what happened... thanks!
« Last Edit: March 21, 2017, 06:14:29 pm by chris@katsukurimedia »

arlo

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Re: Smart List by tags shows duplicate tags (iPhone)
« Reply #6 on: March 22, 2017, 09:07:06 am »
FYI for others, the problem is that a couple of the tags had the same Sort Order value, and one tag had a sort order of 999, which is used internally in the app to designate items with no sort order.