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Missing songs on set list

Started by kege1963, March 24, 2017, 03:24:20 PM

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Need some help. I create a set on the web page but then when I look on my android tablet, there are black spaces where songs should be. I have rechecked the web and all the songs are there. Any assistance is appreciated. I have attempted to contact with a "ticket" on two occasions with no response. Thank you


We replied to both your help desk tickets, and also emailed you directly when you didn't respond, so I don't know what happened there.

Anyway, does the Settings > Account Sync > Reset Local Data button fix the problem?


I had the same problem and Arlo replied very promptly and was able to resolve the same issue. I recall the ticket responses going to my spam folder. Make sure to check there.

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I had this same problem: all my setlist were just showing black boxes.

Settings > Account Sync > Reset Local Data fixed the issue for me.