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Author Topic: Syncing issues last two weeks  (Read 1294 times)

arlo

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Syncing issues last two weeks
« on: March 14, 2017, 12:17:24 PM »
Two weeks ago I rolled out a significant upgrade to the database back-end used for syncing data across your account. Despite my best efforts, a strange bug appeared that created significant syncing problems over the last two weeks. I've finally tracked down and fixed that, so things should be more stable now.

If you see any data that is correct in the web interface but incorrect or missing in the mobile apps, you can press the Settings > Account Sync > Reset Local Data button to fix it. If you see any problems that doesn't fix, please submit a help ticket here:

https://helpdesk.arlomedia.com/arlomedia/add.html

Thanks for your patience while I upgrade my systems to provide better performance and reliability in the long term!
« Last Edit: March 16, 2017, 01:29:01 AM by arlo »