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Author Topic: Device Linking Issues  (Read 1149 times)

Ruckman65

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Device Linking Issues
« on: June 19, 2017, 04:51:20 AM »
Hello Arlo. For the last couple of gigs, I have been having a problem with Device Linking. Two gigs ago, the link was lost on three occasions. During the last gig, I lost the connection at least half a dozen times. On one such occasion, the master iPad even closed down SetList Maker though I don't think those two issues are necessarily related. I haven't made changes to any settings in either iPad over the past couple of months, apart from the usual updates.

arlo

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Re: Device Linking Issues
« Reply #1 on: June 19, 2017, 08:14:49 AM »
Please submit a help ticket here:

https://helpdesk.arlomedia.com/arlomedia

Then tap Help > Send Troubleshooting Info in the app and enter the assigned ticket ID.