When disabling users in a sub project, administrator was also disabled

[KCMB]

Hi Arlo,
I accidentally disabled my entire account it seems.
I have two projects in my account and I am a member of both as well as admin. I clicked the switch to off after selecting "all" users. Now I get the message that my account is disabled when I try to log in. I did this on the web app. My iOS app does not log in either, I get the same "disabled" message.
I have paid for a 20 user license, and this is time sensitive for me. Any advice, or if you can reenable my account would be appreciated. Account and user are both KCMB.
Thank you!

[arlo]

I just reactivated your username. You can now log in and reactivate any others if needed.

[KCMB]

Thank you!

[Larry_K]

Help! I have the same problem. I just activated a pro account after being on a trial account the last 3 weeks. I added a second user (bandmate) and then when I went back to my user name I must have somehow deactivated my (admin) account... (also sent a support ticket) ... I have only been using this a short time, but have an 80 song library across multiple projects with Midi presets, etc. that I need to be able to use for rehearsals and shows next week.. Thanks in advance, and hope this is an easy fix??

[arlo]

I'll reply to your help ticket.

[Larry_K]

Thank you! In the middle of prepping for hurricane, that was the last thing I needed to worry about. you guys are a breath of fresh air! Really appreciate the prompt response and help resolving this... hoping to be able to have another sigh of relief when the storm passes through here tomorrow...

[arlo]

Good luck with that! Up here in Oregon we need some rain to put out the forest fires.