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Author Topic: Small ‚1‘ red dot on BH icon  (Read 918 times)

Uwe

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Small ‚1‘ red dot on BH icon
« on: September 25, 2017, 06:36:28 AM »
Hi,
What does it mean and where does it come from.
Cheers
Uwe

arlo

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Re: Small ‚1‘ red dot on BH icon
« Reply #1 on: September 25, 2017, 09:21:16 AM »
This shows that you have notifications about set list or schedule updates that were sent through the app. You can read and clear them from the notification (!) icon in the top toolbar of the app. You can turn off this function by deselecting the App checkbox on the Account > Users > Edit page of the website.

Uwe

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Re: Small ‚1‘ red dot on BH icon
« Reply #2 on: September 25, 2017, 11:08:01 AM »
Hi,
Thanks, but I cannot see an icon for notifications.....
Where should this be?

arlo

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Re: Small ‚1‘ red dot on BH icon
« Reply #3 on: September 25, 2017, 12:51:52 PM »
Do you have Settings > Appearance > Top Toolbar Buttons > Notifications turned on in the app?

If it's still not appearing, try unchecking the App notification style in the website and saving, then checking it and saving again. That adds missing data from a registration bug that was present for a while but is fixed now.

Uwe

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Re: Small ‚1‘ red dot on BH icon
« Reply #4 on: September 25, 2017, 02:19:17 PM »
Do you have Settings > Appearance > Top Toolbar Buttons > Notifications turned on in the app?
....yes

If it's still not appearing, try unchecking the App notification style in the website and saving, then checking it and saving again. That adds missing data from a registration bug that was present for a while but is fixed now.
.... cannot find the mentioned switch in the website.
Is this perhaps a pro feature?

arlo

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Re: Small ‚1‘ red dot on BH icon
« Reply #5 on: September 25, 2017, 02:31:20 PM »
No, it's not a pro feature. Can you post a screen shot of your user edit page on the website? You can open a help desk ticket if you don't want to post your personal info publicly.

Uwe

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Re: Small ‚1‘ red dot on BH icon
« Reply #6 on: September 26, 2017, 12:13:02 AM »
Got it!
Thanks to your last statement I found the switch.
It worked as you wrote above and the triangle appeared in the app.
Thanks.