Before posting, please read: When to use this forum, when to submit a help ticket

Author Topic: Attaching document and user list blank  (Read 3298 times)

gearstudios

  • Regular Member
  • ***
  • Posts: 10
  • Karma: +0/-0
Attaching document and user list blank
« on: November 03, 2017, 08:32:37 am »
Since the latest update I’m unable to select the user when attaching documents to songs. Sometimes the document will disappear or won’t attach to the song. Anyone else experience this?

arlo

  • Administrator
  • Senior Member
  • *****
  • Posts: 5848
  • Karma: +146/-3
Re: Attaching document and user list blank
« Reply #1 on: November 03, 2017, 08:40:00 am »
iOS version 3.2.1 and Android version 2.2.1 fixed a problem with attaching documents:

http://www.bandhelper.com/support/release_notes.html

If that doesn't resolve your issue, please submit a help ticket:

https://helpdesk.arlomedia.com/arlomedia

gearstudios

  • Regular Member
  • ***
  • Posts: 10
  • Karma: +0/-0
Re: Attaching document and user list blank
« Reply #2 on: November 03, 2017, 09:06:56 am »
Thanks! Didn’t realize update was available yesterday. It fixed the issue!