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Author Topic: Upgrades  (Read 656 times)

lonetech

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Upgrades
« on: August 05, 2018, 03:34:08 PM »
Arlo, I have to comment here that I am finding that with the recent upgrades, i am encountering various errors when emailing via bluetooth, and importing, some songs are coming up with the wrong lyrics, color highlights not showing up, etc. I had no problems at all before a couple of upgrades ago. I am using Samsung tab A tablets, which seem to be reliable units. Any thoughts on this?

lonetech

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Re: Upgrades
« Reply #1 on: August 05, 2018, 03:40:00 PM »
I neglected to say that i am sending databases.

arlo

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Re: Upgrades
« Reply #2 on: August 05, 2018, 09:26:29 PM »
Please submit a help ticket so I can look at your setup:

https://helpdesk.arlomedia.com/arlomedia

lonetech

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Re: Upgrades
« Reply #3 on: August 08, 2018, 06:27:23 AM »
That's ok, Arlo. This is getting too involved. I will go back to laying the tablets side by side and entering info into each one separately.  My partner and I have been emailing and importing to each other for 2-3 years with no issues. I'm not sure which brand of Android tablet he has, and in fact he has changed brands a couple of times. To send troubleshooting data from all of these is difficult, and as far as telling you which songs get the wrong lyrics, it changes constantly. I wish there was some way to downgrade to 2.3.0 or earlier.

arlo

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Re: Upgrades
« Reply #4 on: August 08, 2018, 08:00:40 AM »
I'm not aware of any problems that have been introduced recently that match what you're describing. Troubleshooting can be tedious sometimes, but entering everything twice is pretty tedious, too!

lonetech

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Re: Upgrades
« Reply #5 on: December 15, 2018, 09:11:35 AM »
Arlo, I just ran into another problem. After updating setlistmaker in one of my androids, when I try to import a database that I bluetoothed from another android, all of the files in the list are grayed out and I can't select them. Now I am afraid to update the other android, for fear it will do the same thing. Any thoughts?

arlo

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Re: Upgrades
« Reply #6 on: December 16, 2018, 11:31:59 PM »
Please submit another help ticket so I can look at your setup:

https://helpdesk.arlomedia.com/arlomedia

lonetech

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Re: Upgrades
« Reply #7 on: December 18, 2018, 07:00:20 AM »
I submitted a new help ticket and troubleshooting info.