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Author Topic: [Resolved] In-App Recording not working  (Read 2070 times)

Bibo69

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[Resolved] In-App Recording not working
« on: September 02, 2018, 03:10:32 AM »
Hi!

In yesterday‘s rehearsal, I tried the in-app recording for the first time. It seemed to work properly during the recording, even created and attached a recording to the song, but when I press play, it doesn‘t playback.Looking at the recording duration (zero), I guess it didn‘record.

I am using an iPad Pro 12.9“ without cellular. I had no network connection during the rehearsal.

Any ideas?

Cheers,
Christian
« Last Edit: September 05, 2018, 12:39:47 AM by Bibo69 »
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Uwe

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Re: In-App Recording not working
« Reply #1 on: September 03, 2018, 11:58:51 PM »
just tried it on an ipad pro 10.5.
works alright.
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arlo

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Re: In-App Recording not working
« Reply #2 on: September 04, 2018, 01:31:56 PM »
It's working for me, too. Please submit a help ticket so we can investigate:

https://helpdesk.arlomedia.com/arlomedia
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Bibo69

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Re: In-App Recording not working
« Reply #3 on: September 04, 2018, 08:10:28 PM »
Done. :)
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Bibo69

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Re: [Resolved] In-App Recording not working
« Reply #4 on: September 05, 2018, 12:41:44 AM »
Quote
Please open the iOS Settings app and go to Privacy > Microphone. Is BandHelper turned on there?
Nope, it wasn‘t. After I allowed Bandhelper to access the microphone, it started working. Thanks!
« Last Edit: September 05, 2018, 12:42:26 AM by Bibo69 »
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arlo

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Re: [Resolved] In-App Recording not working
« Reply #5 on: September 05, 2018, 12:43:54 AM »
Great.
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