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Author Topic: white border on black pdf in document viewer  (Read 5538 times)

jwrioux

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white border on black pdf in document viewer
« on: July 03, 2020, 08:02:45 PM »
I've set pdf documents up for my set list songs that have a completely black background. Yet when I double-tap them to go 'full screen', I invariably get a white border on two adjacent sides: top and left or right and bottom. I've changed the size of the pdf (I'm using Word pages printed to pdf format) but to no avail. Any help would be appreciated.
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arlo

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Re: white border on black pdf in document viewer
« Reply #1 on: July 04, 2020, 10:40:16 AM »
Please submit a help ticket so I can collect troubleshooting info from your device:

https://helpdesk.arlomedia.com/arlomedia
« Last Edit: July 04, 2020, 10:41:00 AM by arlo »
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arlo

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Re: white border on black pdf in document viewer
« Reply #2 on: September 21, 2020, 02:23:43 PM »
On iOS, this shouldn't happen because the document viewer can't invert the document colors. On Android, if you created documents with inverted colors and then you turn off the color inverting in BandHelper and you get a white border around the black document, you can turn on Help > Utilities > PDFs are Already Inverted.
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