Before posting, please read: When to use this forum, when to submit a help ticket

white border on black pdf in document viewer

Started by jwrioux, July 03, 2020, 08:02:45 PM

Previous topic - Next topic

jwrioux

I've set pdf documents up for my set list songs that have a completely black background. Yet when I double-tap them to go 'full screen', I invariably get a white border on two adjacent sides: top and left or right and bottom. I've changed the size of the pdf (I'm using Word pages printed to pdf format) but to no avail. Any help would be appreciated.

arlo

#1
Please submit a help ticket so I can collect troubleshooting info from your device:

https://helpdesk.arlomedia.com/arlomedia

arlo

On iOS, this shouldn't happen because the document viewer can't invert the document colors. On Android, if you created documents with inverted colors and then you turn off the color inverting in BandHelper and you get a white border around the black document, you can turn on Help > Utilities > PDFs are Already Inverted.