Before posting, please read: When to use this forum, when to submit a help ticket

SLM ver 6.2 (31) update lost 60% of recordings

Started by Kiff, May 10, 2021, 02:20:05 AM

Previous topic - Next topic

Kiff

Just updated, the speaker icon disappeared on the approx 60% of songs in my show.
Have found the missing recordings listed in "unknown albums" all 233 recordings are in this file.
No idea what to do, 30 odd songs in SLM are working correctly, but the remaining recordings
do not show the speaker icon in the SLM recordings list.
Help?
Kiff

arlo

Please submit a help ticket so you can send your troubleshooting data:

https://helpdesk.arlomedia.com/arlomedia

arlo

Actually I see the problem here. The recording button is hidden if the recording has an empty Artist or Album field in iTunes. I just submitted a new app version 6.2.1 to fix that.

Kiff

Thanks Arlo,
Installed 6.2.1 and all but two recordings working well.
Of the two that don't work, selecting either crashes SLM instantly.
Neither have been returned to the data base as a recording
and the speaker icon for each is greyed out.
Nearly there, but dodgy to risk in a live show.
Help
Kiff

Kiff

Also selecting (settings recordings) crashes SLM

arlo

Please update your help ticket with a specific description of what causes a crash, and submit the troubleshooting data from the app.

Kiff

Hi Arlo,

All good, everything working again, thatsolved the final issue
Many thanks
Kiff