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Author Topic: Password Mismatch  (Read 2302 times)

bjensen

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Password Mismatch
« on: December 28, 2013, 05:05:22 PM »
Hi Arlo, I am trying to sync up Setlist Maker with another band members purchase of Setlist Maker.  I am seeing an error window stating `Password Mismatch.  The sync name and password you entered do not match any accounts on the sync server. (202). 

If the password was change on my ipad how do I find out what the previous password is.  I`ve tried everything.  Is there anyway to retrieve it.

Thanks so much.

arlo

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Re: Password Mismatch
« Reply #1 on: December 29, 2013, 09:15:00 AM »
You can see the current password on your own device by tapping the "eye" icon next to the password field in the Settings > Database Sync window.

If you need further help, please follow the instructions under Requesting Help on this page:

http://www.arlomedia.com/apps/setlistmaker/support/help.html

bjensen

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Re: Password Mismatch
« Reply #2 on: December 29, 2013, 10:44:40 AM »
Thanks Arlo, I did that and it still isn`t working.  My daughter changed it and now I cannot find the original password that I used. 

arlo

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Re: Password Mismatch
« Reply #3 on: December 30, 2013, 09:46:49 AM »
Please contact me directly using to the Requesting Help section on this page:

http://www.arlomedia.com/apps/setlistmaker/support/help.html