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Author Topic: SLM crashes when opening or resizing a PDF  (Read 1721 times)

Surethang

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SLM crashes when opening or resizing a PDF
« on: February 06, 2014, 02:07:23 PM »
Often, when I open a PDF attached to a song in SLM, the app crashes, and sometimes my ipad crashes. I tried to attach other pdf's but I think it has nothing to do with the PDF itself... What can i do to prevent crashes?

arlo

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Re: SLM crashes when opening or resizing a PDF
« Reply #1 on: February 06, 2014, 02:28:14 PM »
Please send me a message from Settings > General Settings > Troubleshooting > Request Tech Support and attach one of your PDFs and I'll take a look.

Surethang

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Re: SLM crashes when opening or resizing a PDF
« Reply #2 on: February 17, 2014, 11:18:22 PM »
The crash-problem was caused by huge sized PDF's (like 4,5 MB for 1 page...) which were given to me. I shall downsize them all. Thank you Arlo for your help!  :)