Before posting, please read: When to use this forum, when to submit a help ticket

Smart List by tags shows duplicate tags (iPhone)

Started by chris@katsukurimedia, March 10, 2017, 02:14:16 PM

Previous topic - Next topic

chris@katsukurimedia

i've created a smart list for Genre using Tags.

the settings are shown in the 1st attachment - basically "Sort by Tags" only.

on the website, things appear as i'd expect - songs with different tags are shown in each tag section.

however on the iPhone, the Tags appear multiple times, as shown in the 2nd attachment.  am i doing something wrong?

arlo


chris@katsukurimedia

Quote from: arlo on March 10, 2017, 02:50:32 PM
Are you using the latest app version 3.1.7?
Yes, latest app version, and latest official iOS. iPhone 6s+

chris@katsukurimedia

Also happening on iPad Pro, latest everything.

arlo

Can you double-check that from the Help > About menu? Because I fixed this same problem in version 3.1.7 and I don't see any problems with it now.

If the problem does still occur in version 3.1.7 or newer, please submit a help ticket here:

https://helpdesk.arlomedia.com

chris@katsukurimedia

#5
the issue has been solved.

thank you! this is very important at the gigs for requests and reading the crowd. :)

-- edit - i'm reading your Support Ticket and understand what happened... thanks!

arlo

FYI for others, the problem is that a couple of the tags had the same Sort Order value, and one tag had a sort order of 999, which is used internally in the app to designate items with no sort order.