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latest update - 5.1.16 - killed me

Started by Goergtn, July 11, 2017, 02:51:28 PM

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Goergtn

Just did latest update and lost:
All MIDI devices
All MIDI presets
My Layouts

SLM-user

Wow! Can't you revert back?
I am glad I haven't done the latest upgrade.

arlo

Please submit a help ticket so I can look at your data:

https://helpdesk.arlomedia.com/arlomedia/add.html

I'm not aware of any problems with this. I've seen no problems updating on my test devices.

arlo


Goergtn

Tried a restore from ITunes - did not work.
Re-entered MIDI devices and presets. Re-did my layouts. SetListMaker did not remember any of it on start-up. 2 1/2 hours of work down the drain. Presets/Devices/Layouts all blank and no memory when shut down.
Also, any song with a recording assigned to it, has the recording entered three times.
Launch the program, and it takes like 15 seconds to come up.

arlo

There's no point in restoring your data until the fix is available because the app will just repeat the same bug next time you launch it.