Adding Members To Bandhelper

dotonemanband · August 25, 2020, 04:49:33 AM

The band I play in was using setlistmaker when I joined. As a sometime solo artist I was already using bandhelper. I'd like to have the band switch to using bandhelper as their main app for gigs. If I upgrade to "basic 2-5 members" with my bandhelper account, then they would just have to download bandhelper app and be able to login with my username and password to all be in sync with what I have on my bandhelper acct? Or does each member have to pay for the basic 2-5 member plan?

arlo · August 25, 2020, 10:15:55 AM

They don't have to buy their own accounts, but you should create separate usernames for each user within your account. Then they would log in with your account name and their usernames. More info is here:

http://www.bandhelper.com/tutorials/managing_users.html

This might also be useful:

http://www.bandhelper.com/tutorials/projects.html

dotonemanband · August 25, 2020, 12:19:03 PM

Each member will download bandhelper app. I upgrade to basic 2-5 members, then they create their own usernames and passwords to my account name and they can view everything on my present bandhelper app. Is that correct?

arlo · August 25, 2020, 01:31:31 PM

Quotethen they create their own usernames and passwords to my account

No, you create their usernames and passwords in your account and send the info to them. There's a button on the user edit page that will send an automatic email message that includes download instructions and a Getting Started tutorial.

Quotethey can view everything on my present bandhelper app

Saying "everything" is partially true because there are a lot of options for showing different info to different users. Assuming you are just using one project and you use the default access options, they can view everything.

dotonemanband · August 26, 2020, 06:10:20 AM

Thanks for this info Arlo. I'm trying to find where to upgrade from solo to 2 - 5 members. Can you explain how to do that from my solo account? Can't see an option to upgrade ... thanks

arlo · August 26, 2020, 09:02:54 AM

Log into the website, go to the Account > Billing page and submit a renewal payment with the new account size or level selected. You have to make at least a one-month payment to change your account size or level. Any remaining value from your previous payment will be automatically re-applied at the new price.

dotonemanband · August 26, 2020, 09:39:51 AM

Thanks Arlo ... I am now upgraded ...