Before posting, please read: When to use this forum, when to submit a help ticket

Widi Jack connection issues

Started by MattM, February 26, 2024, 03:32:00 PM

Previous topic - Next topic

MattM

Hi everyone. I'd greatly appreciate some help with my Bandhelper connection to Widi Jack. I have a strong suspicion it's an issue on the Widi Jack side but I though I'd post here too. I have a Galaxy Tab A8 running BandHelper going to a Boss RC-10R with a Widi Jack set to A. I use Bandhelper to send the BPM to the RC-10R. It works for a bit then seems to lose connection. I also seem to lose connection when I use the Widi app and it can only sometimes find it. The only way to get the connection back is to do a full restart/re-pairing on all devices but then it again loses connectivity. I've tried a huge amount of following the CME Widi guides, re-pairing, MIDI BLE connect, clearing bluetooth cache, using USB C to power the Jack, all without apparent success. I'm sure I'm probably doing something wrong so please enlighten me! Thanks.