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Author Topic: Question about Storage  (Read 343 times)

dr_rollo

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Question about Storage
« on: July 16, 2018, 10:55:26 PM »
In the terms I see that every account has 1GB of storage. Doesn‘t matter of basic or pro, correct?
Is there a way to check how many storage is in use?
What happens when storage is full and I need more?

arlo

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Re: Question about Storage
« Reply #1 on: July 16, 2018, 11:48:02 PM »
1) Correct.

2) If you submit a help ticket I can look it up for you: https://helpdesk.arlomedia.com/arlomedia

3) I've been pretty lenient so far. If you need a lot more storage, we can work something out.

dr_rollo

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Re: Question about Storage
« Reply #2 on: July 17, 2018, 01:16:31 PM »
Thanks for the quick reply. I don’t think, that we reached the limit. We are just wondering, how you handle this, and if there is a difference between basic and pro, or the number of users. More users would actually require more space. But we both knows that the most space will used by Audiofiles, which should be shared by all. Documents, which could be individual for each user shouldn‘t kill the quota.

arlo

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Re: Question about Storage
« Reply #3 on: November 21, 2018, 12:24:26 AM »
FYI, your account's total storage is now shown on the Account > Billing page (and the max was raised to 5 GB for all accounts a while ago).