Before posting, please read: When to use this forum, when to submit a help ticket

Author Topic: Lyrics not showing up  (Read 1754 times)

TcRoc

  • Regular Member
  • ***
  • Posts: 12
  • Karma: +0/-0
Lyrics not showing up
« on: December 15, 2021, 01:30:29 PM »
From my desk top I paste lyrics in for my singer in his (logged in as him) Personal lyric sections and save. It saves on desktop but does not show on my singers Tablet.
His Tablet is syncing but no lyrics are there.

Had problems with this before and had to save in shared lyrics first if you recall. It won't let me put in shared lyrics anymore loggd in as him,, I could before. Don't know if an update changed that?
« Last Edit: December 15, 2021, 01:33:14 PM by TcRoc »

arlo

  • Administrator
  • Senior Member
  • *****
  • Posts: 5068
  • Karma: +116/-3
Re: Lyrics not showing up
« Reply #1 on: December 15, 2021, 04:56:25 PM »
Please submit a help ticket to troubleshoot the problem:

https://helpdesk.arlomedia.com/arlomedia

By the way, you don't have to log in as the other user if you are an administrator of your account. You will see the other users' personal fields on the song edit page (assuming they have personal syncing turned on in their settings).