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Author Topic: projects aren't syncing to iPhone app.  (Read 1524 times)

Neill00

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projects aren't syncing to iPhone app.
« on: August 08, 2023, 12:42:48 pm »
I have created a new project and removed myself as a user from others however while those changes show up on iPad and iMac they don't show up on iPhone.  I'm guessing it's because I'm on iOS 17 beta on my phone but not on my iPad, I'm also just running the latest release of Mac OS and don't do any betas on that. Can anyone confirm that this would cause it? if that's the issue I'll stop searching in other places.

arlo

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Re: projects aren't syncing to iPhone app.
« Reply #1 on: August 08, 2023, 05:26:46 pm »
I haven't tried iOS 17, but this doesn't sound like something that would affect. You can submit a help ticket to troubleshoot your issue:

https://helpdesk.arlomedia.com/arlomedia

Neill00

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Re: projects aren't syncing to iPhone app.
« Reply #2 on: August 09, 2023, 10:52:43 pm »
I’ll do that, thanks!