Download Error on iPad

[tpieples]

A member of our band consistently receives the annoying message " Download Error...We were not able to save the file download from the sync service. (218)"

We assumed this was due to his iPad's storage being full; but the message remains even after making plenty of space. Any advice would be appreciated...THANKS!

[arlo]

Please submit a help ticket and then send the troubleshooting info from the app to that ticket number.