Main Menu
Before posting, please read: When to use this forum, when to submit a help ticket

Recent posts

#91
Other Help / Re: How to get sheet shown at ...
Last post by arlo - February 26, 2024, 02:48:52 PM
You can use the Full-Screen Lyrics layout:

https://www.youtube.com/watch?v=gUj0F00NAFQ
#92
Tips and Tricks / MOVED: How to get sheet shown ...
Last post by arlo - February 26, 2024, 02:48:14 PM
#93
Announcements / Re: Server Upgrade
Last post by arlo - February 26, 2024, 02:45:19 PM
Most traffic is now flowing to the new server, and I'm working on performance optimization. iCal feeds and event reminders are currently disabled while I work on reducing the performance impact from those. Calendars will resume updates and all pending reminders will be sent when I finish that in the next couple hours.
#94
Repertoire Help / Re: Way to start next song aut...
Last post by mikesierras - February 26, 2024, 11:07:56 AM
It would be a nice future enhancement. As it stands I'll have to combine my medley tracks into one long track so they play continuously.
#95
Repertoire Help / Re: inverted filter not workin...
Last post by jimm - February 26, 2024, 06:08:22 AM
OK, this is odd: this morning when I went to reproduce the issue, I had to log in. After logging in, the filter works as expected. Yesterday, when I clicked "Invert" the button did not stay highlighted and the list of songs did not change. Today, when I clicked "Invert" the button stayed highlighted and the song list changed.

I swear it was behaving as I described yesterday. In any case, sorry for bothering you. If it happens again I will capture screenshots, though there won't be much to show ("gee, this didn't happen so it looks exactly the same" :-) ). I'll try looking for errors in the browser JS console if it happens again.
#96
Other Help / How to get sheet shown at full...
Last post by Splepp - February 26, 2024, 04:55:08 AM
My eyes are bad and the Ipad is small
Even smaller is the window to show my sheets.
Before some update I could click them and have them full screen...
Seems to have changed.

Is there another way to get the sheets (pdf)  on demand shown full screen?

Thanks for your help

#97
Announcements / Re: Server Upgrade
Last post by arlo - February 26, 2024, 12:40:33 AM
The upgrade is complete and I pointed bandhelper.com to the new web server about a half hour ago. If you are still seeing the "closed for maintenance" message in your web browser or in the mobile app, that means the change hasn't reached your section of the Internet yet, but it is on its way. As soon as that message disappears, you can resume editing and syncing data normally.

If you see any problems, please submit a help ticket:

https://helpdesk.arlomedia.com/arlomedia
#98
Other Help / Re: Way to make PDF fit phone ...
Last post by arlo - February 25, 2024, 11:15:55 PM
Do your PDFs use a standard Letter or A4 size? They should, to use the pagination functions correctly.

Also, for the pagination to be consistent across both devices, you would have to set the document viewer to Fit To Height on both devices. You could get nearly consistent pagination by resize the document viewer to the same aspect ratio on both devices, but that would be hard to do, especially on a phone screen.
#99
Schedule Help / Re: 2 way sync
Last post by arlo - February 25, 2024, 10:59:36 PM
Besides being difficult to poll, download and merge data from third-party calendars, BandHelper relies on some data that the other calendars wouldn't have, particularly the Users field.

In any case, you would need to add users to your account to properly represent them on the calendar. I think the next best thing would be asking them to tell you their unavailable dates and you could enter those dates on the calendar, assigned to yourself, or whoever needs to see those when doing the booking.
#100
Repertoire Help / Re: inverted filter not workin...
Last post by arlo - February 25, 2024, 10:47:50 PM
No, your expectation is right and that's how it's working when I test it. Can you send some screen shots showing the problem?