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#1
Announcements / Re: Severe issue with iOS 17.7...
Last post by arlo - Today at 10:32:16 PM
Update: Apple has stopped distributing iOS 17.7.7, so it seems they are aware of the issue.
#2
Announcements / Re: Severe issue with iOS 17.7...
Last post by arlo - Today at 10:32:04 PM
Update: Apple has stopped distributing iOS 17.7.7, so it seems they are aware of the issue.
#3
Announcements / Severe issue with iOS 17.7.7
Last post by arlo - Today at 05:51:27 PM
I received multiple help tickets today about BandHelper failing to log in after updating to iOS 17.7.7. Apparently this is an iOS issue that affects all apps:

https://discussions.apple.com/thread/256059442

https://discussions.apple.com/thread/256059474

https://www.reddit.com/r/TheSilphRoad/comments/1kl69e3/ios_1777_constant_login_problems/

If you are using iOS 17, I recommend skipping the 17.7.7 update. If you have automatic software updates turned on, you can turn that off in the iOS Settings app at General > Software Update > Automatic Updates.

If you already updated to iOS 17.7.7 and are seeing this problem, you will need to downgrade to iOS 17.7.6, or wait and see if someone discovers a workaround (I'll update this page if I hear of one), or wait until Apple fixes this with another update.
#4
Announcements / Severe issue with iOS 17.7.7
Last post by arlo - Today at 09:19:44 AM
I received multiple help tickets today about people losing all their app data after updating to iOS 17.7.7. Apparently this is an iOS issue that affects all apps:

https://discussions.apple.com/thread/256059442

https://discussions.apple.com/thread/256059474

https://www.reddit.com/r/TheSilphRoad/comments/1kl69e3/ios_1777_constant_login_problems/

If you are using iOS 17, I recommend skipping the 17.7.7 update. If you have automatic software updates turned on, you can turn that off in the iOS Settings app at General > Software Update > Automatic Updates.

If you already updated to iOS 17.7.7 and are seeing this problem, you can downgrade to iOS 17.7.6, but you should only do that if you have a device backup from 17.7.6, or manual backups from the Export Database function for each of your databases.

If you are seeing this problem and do not have backups, you can wait until Apple releases another iOS update that fixes this problem, and then your data might reappear.

You should NOT delete and reinstall the app, because that will not fix the problem but will prevent your data from reappearing after the problem is fixed.
#5
Repertoire Help / Re: Issue with Live Sharing dr...
Last post by davelson - May 14, 2025, 10:30:10 PM
Further to the above, I have a request...

Would it be possible to add a Layout Field which would display the current SetList song number on my iPad screen..? That way, if there was a drop-out my partner could look over to my iPad, see the song number, and load it accordingly on her iPad...

Thanks
#6
Repertoire Help / Issue with Live Sharing drop-o...
Last post by davelson - May 14, 2025, 06:12:44 AM
G'day Arlo
As a duo we use 2 iPads running BH with my iPad controlling the other for song selection via Live Sharing/Follow Actions from.. my iPad. This has always worked great in the past with a dedicated wifi device that we use at each gig location...

Recently we started a new tour (gig every night) and have been getting nightly drop outs between iPads with the following message: "Session Error. The operation couldn't be completed. Socket is not connected (57)(300)". Is this an iOS error or something BH...?

As this often happens mid-song and the message obscures the lyrics it is quite frustrating.

Regards
#7
Repertoire Help / Re: M-Vave Choclate midi
Last post by arlo - May 04, 2025, 05:34:25 PM
Okay, cool.
#8
Repertoire Help / Re: M-Vave Choclate midi
Last post by Dustin - May 02, 2025, 06:27:36 PM
I found that this pedal needs software to edit what it sends. Depending on the band, we use both BandHelper and Stage Traxx 3.

At first, I set it up as a keyboard for BandHelper, but then it wouldn't work with Stage Traxx. After testing a bunch of different setups, what ended up working was creating custom CC messages for each button. Both apps responded perfectly.

Thanks for the tip about switching modes. The pedal's manual didn't mention anything about needing extra software to do that.
#9
Your Stories / Re: Lead Singer, Guitarist, Ha...
Last post by arlo - May 02, 2025, 05:57:33 PM
Cool! My favorite part about this is "Setup takes 5 minutes."  ;D
#10
Your Stories / Lead Singer, Guitarist, Harmon...
Last post by Dagger - May 02, 2025, 10:26:56 AM
I play in a band as Singer and Lead Guitarist. I also play blues harp.

My setup:

Bandhelper on an Android based tablet (Samsung Tablet S6)
Headrush Core guitar/vocal processor
Quicco Mi.1 II wireless bluetooth midi adapter for processor
Chocolate Bluetooth MIDI 4 button foot controller (page turner)

My Headrush rig is mounted on 2 boards. 1 has the HR processor, the other board has 2 expression pedals, Banshee Talkbox, and Bluetooth page turner prewired with a quick connect to the processor.

I have MIDI presets created in Bandhelper to control the headrush which includes Patch recall (Program Change) and turning on/off the 14 effect blocks (Control Change). The BH app sends MIDI via Bluetooth to a small wireless midi adapter that is permanently installed on the HR Core processor.

When I select a song in BH, midi is sent to the guitar/vocal processor that recalls a patch and enables specific vocal, guitar and/or harp settings. During a show, as I page through the setlist with the Bluetooth pedal, each song change sets up the processor. I also have a button on the page turner pedal setup to trigger an mp3 file to play audio as the song intro.

I only use a custom designed layout that has song lyrics, setlist popup, and midi buttons to manually control my vocal/guitar/harp sounds when jamming. It's my control console.

Everything fits in a rolling heavy hard sided canvas case. My mic stand is prewired with tablet holder, vocal mic, harp mic holder, and voice box tube. It collapses down and stores in a large heavy canvas bag designed for a camping chair. Setup takes 5 minutes.

Bandhelper is my control console for all things musical.

Dagger