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#11
Repertoire Help / Re: Edit song icon greyed out ...
Last post by arlo - June 21, 2025, 05:32:28 PMPlease submit a help ticket, then follow the instructions to send a screen shot and troubleshooting info from a device that has the problem:
https://helpdesk.arlomedia.com/arlomedia
https://helpdesk.arlomedia.com/arlomedia
#12
Repertoire Help / Re: Edit song icon greyed out ...
Last post by Insider0203 - June 21, 2025, 07:12:39 AMJust to add to this, I logged into the two users in question on a different icon and the edit song icon isn't greyed out. Clicking the pencil icon in a set shows the full list of editable items (edit song, edit setlist, edit song list, edit document viewer, etc...). All options are greyed out, except edit song, which is how it should be I think. So this only appears to be on their iPads. Not sure why that would be the case
#13
Repertoire Help / Re: Midi Receive for every Son...
Last post by Tastenspezi - June 21, 2025, 07:00:32 AMWOW!
Thank you so much. That's it.
Thank you so much. That's it.
#14
Repertoire Help / Edit song icon greyed out for ...
Last post by Insider0203 - June 20, 2025, 08:44:19 PMI have users with added data access privileges. When viewing set list, they can press the pencil icon for editing, but both options (edit song and edit setlist) are greyed out. I understand why the setlist would be greyed out, but why the song edit? They can edit it the song when the click repertoire>songs and add documents and what not. What's more strange is that if I login to their accounts on my Mac or phone with the app, the edit song button isn't greyed out.
#15
Repertoire Help / Re: Midi Receive for every Son...
Last post by arlo - June 20, 2025, 06:08:48 PMPlease see "TO SELECT SPECIFIC SONGS WITH A MIDI DEVICE" on this page:
https://www.bandhelper.com/tutorials/app_control.html#midi
https://www.bandhelper.com/tutorials/app_control.html#midi
#16
Repertoire Help / Midi Receive for every Song
Last post by Tastenspezi - June 20, 2025, 02:47:07 PMHello everyone,
I've been using BandHelper very happily for several years. Most recently, I used it in a band where everyone had BandHelper (so song selection, etc., was easy via Wi-Fi).
In the new band, everyone has different sheet apps. However, they all support MIDI.
Now my question: What do I need to set up or do so that I can assign a program change to each individual song, for example, to which the BandHelper app responds and switches to the desired song?
For example:
001.001.005 is entered, Sheet ABC is automatically called.
001.001.120 is entered, Sheet XYZ is automatically called.
I only know how to get BandHelper to send (-->songs --> MIDI preset) for each song. But I don't know how to receive...
Surely that's possible?
I've read about the possibility of song numbers, but unfortunately that's not enough, as there are only 128...
Thank you in advance for your help.
I've been using BandHelper very happily for several years. Most recently, I used it in a band where everyone had BandHelper (so song selection, etc., was easy via Wi-Fi).
In the new band, everyone has different sheet apps. However, they all support MIDI.
Now my question: What do I need to set up or do so that I can assign a program change to each individual song, for example, to which the BandHelper app responds and switches to the desired song?
For example:
001.001.005 is entered, Sheet ABC is automatically called.
001.001.120 is entered, Sheet XYZ is automatically called.
I only know how to get BandHelper to send (-->songs --> MIDI preset) for each song. But I don't know how to receive...
Surely that's possible?
I've read about the possibility of song numbers, but unfortunately that's not enough, as there are only 128...
Thank you in advance for your help.
#17
Repertoire Help / Re: New iPad is missing the fi...
Last post by JerryK - June 20, 2025, 07:46:48 AMI've been shopping, to various stores in local towns, including what used to be an actual Apple store but is now a franchise, trying to locate an Apple-certified USB-C headphone adaptor with a charging input. No luck at all.
The few non-certified ones that I've managed to find and test, exhibit the same problem.
Something tells me this is a universal state of affairs. I am suspicious that all such devices, which necessarily include a DAC (as they call it) might all be fed from the same component factory in China and will therefore all function the same.
This must include the adaptors which appear to be just a wire and a 3.5 socket because there is no audio signal on the USB connector. So they must all include a DAC.
One interesting occurrence, as I connected the iPad, adaptor and headphones for another test, in another shop, was that there was another song already playing, not the one I was about to start with BH.
I found no other app running and that unexpected song stopped as I closed BH. I have never experienced that before.
Curious.
I wonder if a background song can be persuaded to run when I want, like after the start of a setlist. A song with just 1-bit audio and therefore inaudible but enough to start the A-to-D.
The few non-certified ones that I've managed to find and test, exhibit the same problem.
Something tells me this is a universal state of affairs. I am suspicious that all such devices, which necessarily include a DAC (as they call it) might all be fed from the same component factory in China and will therefore all function the same.
This must include the adaptors which appear to be just a wire and a 3.5 socket because there is no audio signal on the USB connector. So they must all include a DAC.
One interesting occurrence, as I connected the iPad, adaptor and headphones for another test, in another shop, was that there was another song already playing, not the one I was about to start with BH.
I found no other app running and that unexpected song stopped as I closed BH. I have never experienced that before.
Curious.
I wonder if a background song can be persuaded to run when I want, like after the start of a setlist. A song with just 1-bit audio and therefore inaudible but enough to start the A-to-D.
#18
Repertoire Help / Re: New iPad is missing the fi...
Last post by Ahiru - June 20, 2025, 05:07:30 AMQuote from: JerryK on June 18, 2025, 07:51:44 AMMy new iPad A16 is not directly responsible for this and possibly not at all, except that the now-discontinued 3.5mm socket required use of an adaptor - one that can also charge the iPad.Thanks for posting your findings! Seems like a good guess, and could be also what is happing with our setup using an older iPad. It uses an older interface... lightning to a (now old) charging / DAC / MIDI adapter (iConnectivity Audio2+). In addition to a DAC power-up delay theory I've also wondered if there's simply a bug in the way the Audio2+ buffers initial audio frames such that it effectively drops the first frame or two when starting up the DAC.
I think the adaptor - which in this case is not just a USB-C to 3.5mm 'cable' but also includes a USB-C socket for simultaneous charging - is probably converting USB Digital to Audio and trying to be clever by switching off the power to that D-to-A converter (in the adaptor) when there is no audio to convert. I wish it wouldn't.
Then, when some digital audio arrives, the adaptor switches on the D-to-A converter, but slowly, over more than 0.5 seconds at a guess, so that we don't hear a click. Of course, that's also hiding my wanted 1st click of the count-in.
This is largely guesswork but seems likely.
Another, similar adaptor but with Lightning connectors, from the same manufacturer, does not have this problem on my older iPads.
A cable-only adaptor works fine too but of course I can't also charge the iPad.
#19
Repertoire Help / Re: New iPad is missing the fi...
Last post by JerryK - June 20, 2025, 03:04:36 AM"automatic detection of if anything is plugged into it"
Sounds promising. Sounds like it might power-up the DAC if there's a 3.5 plugged in.
I'll have to try to source one here, outside of Apple.
Sounds promising. Sounds like it might power-up the DAC if there's a 3.5 plugged in.
I'll have to try to source one here, outside of Apple.
#20
Repertoire Help / Re: New iPad is missing the fi...
Last post by JerryK - June 19, 2025, 04:41:01 PMI found this, written about the Apple adaptor:
"It's so much more than just an "adapter", as written on the packaging – it's a fairly smart sound card with a built-in DAC, ADC, automatic detection of if anything is plugged into it, and even supports in-line remote control commands."
Another, looking like a 2-tailed connector (i.e. no box) still claims to have a DAC.
Is it possible that the iPad (A16) doesn't send plain old audio to the USB socket? I suppose USB doesn't include spec for audio pins, so anything connecting headphones, or in my case an audio mixer, requires a DAC.
What a pest. So I guess I have to try several and hope to get lucky. Apple don't list one here in UK, with a charge socket.
"It's so much more than just an "adapter", as written on the packaging – it's a fairly smart sound card with a built-in DAC, ADC, automatic detection of if anything is plugged into it, and even supports in-line remote control commands."
Another, looking like a 2-tailed connector (i.e. no box) still claims to have a DAC.
Is it possible that the iPad (A16) doesn't send plain old audio to the USB socket? I suppose USB doesn't include spec for audio pins, so anything connecting headphones, or in my case an audio mixer, requires a DAC.
What a pest. So I guess I have to try several and hope to get lucky. Apple don't list one here in UK, with a charge socket.