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Announcements / Re: Server Upgrade
« Last post by arlo on Today at 12:40:33 am »
The upgrade is complete and I pointed bandhelper.com to the new web server about a half hour ago. If you are still seeing the "closed for maintenance" message in your web browser or in the mobile app, that means the change hasn't reached your section of the Internet yet, but it is on its way. As soon as that message disappears, you can resume editing and syncing data normally.

If you see any problems, please submit a help ticket:

https://helpdesk.arlomedia.com/arlomedia
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Other Help / Re: Way to make PDF fit phone resolution?
« Last post by arlo on February 25, 2024, 11:15:55 pm »
Do your PDFs use a standard Letter or A4 size? They should, to use the pagination functions correctly.

Also, for the pagination to be consistent across both devices, you would have to set the document viewer to Fit To Height on both devices. You could get nearly consistent pagination by resize the document viewer to the same aspect ratio on both devices, but that would be hard to do, especially on a phone screen.
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Schedule Help / Re: 2 way sync
« Last post by arlo on February 25, 2024, 10:59:36 pm »
Besides being difficult to poll, download and merge data from third-party calendars, BandHelper relies on some data that the other calendars wouldn't have, particularly the Users field.

In any case, you would need to add users to your account to properly represent them on the calendar. I think the next best thing would be asking them to tell you their unavailable dates and you could enter those dates on the calendar, assigned to yourself, or whoever needs to see those when doing the booking.
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Repertoire Help / Re: inverted filter not working as expected
« Last post by arlo on February 25, 2024, 10:47:50 pm »
No, your expectation is right and that's how it's working when I test it. Can you send some screen shots showing the problem?
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Other Help / Way to make PDF fit phone resolution?
« Last post by Borske on February 25, 2024, 05:26:13 pm »
I have used Bandhelper for the past year on a tablet in portrait view and the songs I created as PDFs would scroll perfectly page to page when I press my bluetooth foot pedal, the pages would fit nicely on the screen. Now I would like to run bandhelper on a android phone which I will HDMI out to a teleprompter. My problem is I am running in landscape view on the phone and now the pages do not fit the screen properly. I created a landscape layout from the phone and the songs appear but pages are not displaying correctly. They are getting cut off causing me to have to scroll more often.
I tried creating my PDFs in the same resolution as my phone screen but they still do not appear correctly when displayed through bandhelper.
Is there a way to have my pages appear on my phone like they do on my tablet?
Thank You very much!
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Repertoire Help / inverted filter not working as expected
« Last post by jimm on February 25, 2024, 10:25:27 am »
We have an "Acoustic" tag for our songs. In the song list on the web when I select the tag "Acoustic" I see all of the songs with that tag. But when I then click "Invert" I would expect to see all songs without that tag, but I see the same list of songs with the tag. Am I misunderstanding what "Invert" does?
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Schedule Help / 2 way sync
« Last post by Quadcab on February 25, 2024, 03:13:54 am »
Hi,

Wondering if it's possible to make the "Schedule" function "shared" rather than just a feed. We give access to partners to add holidays etc, and would have to add another 6 people to Bandhelper to make the current setup useable. If it was a "shared" calendar it would make the Bandhelper "schedule" available to amend from within the Apple or Google calendar apps on everyones devices.

There's probably a technical reason but just thought I'd ask!!

Still love Bandhelper though :)
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No, the app control actions can distinguish between songs that are auto-selected or not, but can't distinguish between songs that are linked or not. So you could have only linked songs be auto-selected and automatically start the automation track, but you can't have all songs be auto-selected with only linked songs automatically starting the automation track.
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I have a similar quest as the original topic but what I would like to do is have automation start only between linked songs. Is that possible? I don't want automation to start on every song, but I do want Select Next Song after every song, not just Linked songs.
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Other Help / MOVED: Using Stream Deck?
« Last post by arlo on February 23, 2024, 10:11:14 am »
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anything