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#41
Repertoire Help / Re: full screen ??
Last post by arlo - January 29, 2026, 08:27:03 AMYou can edit the document viewer layer of your layout, click the document viewer's options button and click the Expand To Full Screen button.
If that doesn't help, please submit a help ticket so you can share your settings:
https://helpdesk.arlomedia.com/arlomedia
If that doesn't help, please submit a help ticket so you can share your settings:
https://helpdesk.arlomedia.com/arlomedia
#42
Repertoire Help / Re: Song Notes / Setlists
Last post by arlo - January 29, 2026, 08:25:24 AMWhat do you mean by "wouldnt allow keyboard access"? Please state the problem in terms of what buttons someone is clicking and what they see when they encounter the problem.
#43
Repertoire Help / full screen ??
Last post by jimi - January 29, 2026, 08:22:01 AMHi,
Since i've update the app i don't have full screen??
I don't find te solution.
Thank you for the replies
See picture
Since i've update the app i don't have full screen??
I don't find te solution.
Thank you for the replies
See picture
#44
Repertoire Help / [REQUEST] Naming of Multi-chan...
Last post by Schmakus - January 29, 2026, 06:15:07 AMHello Arlo,
It would be good if you could assign names to the multi-channel volume controls. You can already set names for individual recordings in the settings. With five recordings, it's tedious because you have to count the sliders, as they all have the same icon.
And while I'm at it, it would be fantastic if the slider positions were saved and didn't revert to 100% (Records) and 50% (main) every time a setlist is opened. Even better would be the ability to save individual settings for each song. Perhaps an option to save these settings could be selected in the settings menu. Often, you adjust the volume on the fly during a show. Yes, it's possible to do it directly in the recordings, but that's too cumbersome live.
I know, there are thousands of ideas, but maybe it's one of it?! :-)
It would be good if you could assign names to the multi-channel volume controls. You can already set names for individual recordings in the settings. With five recordings, it's tedious because you have to count the sliders, as they all have the same icon.
And while I'm at it, it would be fantastic if the slider positions were saved and didn't revert to 100% (Records) and 50% (main) every time a setlist is opened. Even better would be the ability to save individual settings for each song. Perhaps an option to save these settings could be selected in the settings menu. Often, you adjust the volume on the fly during a show. Yes, it's possible to do it directly in the recordings, but that's too cumbersome live.
I know, there are thousands of ideas, but maybe it's one of it?! :-)
#45
Repertoire Help / Re: Song Notes / Setlists
Last post by lisiecki1 - January 29, 2026, 04:56:59 AMHi Arlo,
I was trying to do this last night, but it wouldnt allow keyboard access to any of the other users. Do I have to change their permission settings to allow it?
I currently have everyone set to "can add and edit information they add" because I had a band member accidentally edit a song file for everyone and I want to make sure that doesnt happen again.
I was trying to do this last night, but it wouldnt allow keyboard access to any of the other users. Do I have to change their permission settings to allow it?
I currently have everyone set to "can add and edit information they add" because I had a band member accidentally edit a song file for everyone and I want to make sure that doesnt happen again.
#46
Repertoire Help / Re: Parent Preset
Last post by arlo - January 26, 2026, 01:37:22 PMOkay, after looking at your setup for the song in your screen shot, I think you're talking about a MIDI preset named "Klavier/E-Piano" that you have pinned to all songs. It seems the German translation for that is confusing. I'll talk to the translators about that.
Anyway, you have the Send MIDI and Send Pinned MIDI actions both assigned to Song Second Selection. You cannot make the Send Pinned MIDI action run only when a song doesn't have a specific MIDI preset attached to it. Instead, you will need to unpin the "Klavier/E-Piano" preset and attach it directly to the songs where you want to use it.
Anyway, you have the Send MIDI and Send Pinned MIDI actions both assigned to Song Second Selection. You cannot make the Send Pinned MIDI action run only when a song doesn't have a specific MIDI preset attached to it. Instead, you will need to unpin the "Klavier/E-Piano" preset and attach it directly to the songs where you want to use it.
#47
Repertoire Help / Re: Parent Preset
Last post by ElleMrLA - January 26, 2026, 11:29:19 AMI send a picture.
I have always opened a new ticket with the Subject "Parent Preset". There I've allready send the Troubleshoot-Info.
Hope, you can help - here or in the Help Desk...
I have always opened a new ticket with the Subject "Parent Preset". There I've allready send the Troubleshoot-Info.
Hope, you can help - here or in the Help Desk...
#48
Other Help / Re: Auto-Complete Artist’s Nam...
Last post by arlo - January 26, 2026, 10:29:44 AMYou can tap the grayed portion of the auto-complete text to accept it.
#49
Repertoire Help / Re: Parent Preset
Last post by arlo - January 26, 2026, 10:28:07 AMOne screen shot doesn't give much insight into your setup. Let's put it this way: what data is BandHelper currently sending (please use a specific example) and what data do you want it to send instead?
#50
Account Help / Re: Payment Failed
Last post by Geeman - January 25, 2026, 09:09:57 PMThanks for the reply Arlo. So many emails these days it's hard to remember what's what!