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#41
Repertoire Help / Automation Track don't run
Last post by ElleMrLA - November 22, 2025, 12:02:49 PM
I started a new project. It includes all songs, lyrics, chords (ChordPro), recordings, and automation tracks.

Then I noticed that my partner cannot play the automation tracks.
Until I realized that all automation tracks were recorded as personal automation tracks.

Just now, I copied the personal automation track from all songs on the website into the shared automation track. Now there are two automation tracks per song (on the website).

If I now go to Settings --> Sync BandHelper --> Personal Sync and turn off the personal automation tracks, the shared automation track should play.

But it does not.
What am I doing wrong?
#42
Account Help / Billing issue with website - "...
Last post by mvalenta - November 22, 2025, 06:54:40 AM
new user here, our demo period is expiring and i wanted to update subscription w/ payment.  I am unable to process payment.  tried google pay, paypal etc.  all error on processing page with a "www.bandhelper.com is currently unable to handle this request.   HTTP ERROR 500"

is a server down or something?  anyone else having this problem? 

this issue is happening around 0950ET on 22 NOV as a data point
#43
Schedule Help / Gig inquiry with direct connec...
Last post by Chris - November 22, 2025, 12:24:41 AM
Hi Arlo, hope you're well!

I could've sworn that there was a possibility to have your website include a form for submitting a gig inquiry that directly transitions into a new schedule event in BandHelper.
I didn't find any information on this option in your FAQ section though.

Is that a possible option and if so, already on your wish list?

Best regards, Chris
#44
Repertoire Help / Re: ChordPro Format
Last post by arlo - November 21, 2025, 01:23:01 PM
You're welcome!
#45
Repertoire Help / Re: ChordPro Format
Last post by ElleMrLA - November 21, 2025, 01:18:33 PM
Okay!
Thank you for your quick response and your amazing work!
#46
Repertoire Help / Re: ChordPro Format
Last post by arlo - November 21, 2025, 01:05:26 PM
I added it to my wish list, but you can use one of the other approaches I offered in the meantime.
#47
Repertoire Help / Re: ChordPro Format
Last post by ElleMrLA - November 21, 2025, 12:48:23 PM
Why shouldn't I use bar lines in the lyrics?

This gives me the opportunity to also have chord charts in the middle of the text.

Would that be an idea for your wish list?
#48
Repertoire Help / Re: A Problem with ChordPro an...
Last post by ElleMrLA - November 21, 2025, 12:43:39 PM
I just cleared the cache. Nothing has changed.
#49
Repertoire Help / Re: A Problem with ChordPro an...
Last post by arlo - November 21, 2025, 12:28:25 PM
Did you try clearing the browser cache in Firefox? I made a recent bug fix that might affect this and you might not have if you were using Firefox before that and the old code is cached.
#50
Repertoire Help / Re: ChordPro Format
Last post by arlo - November 21, 2025, 12:27:08 PM
I don't recommend trying to use square brackets in the section of chords that you're also organizing with bar lines. I recommend either leaving that section alone and coloring and transposing it manually if needed, or moving it to the Chords field.